Roger Nuno
Katy
Summary
Dynamic and dependable professional with extensive experience as a Head Waiter at Rouxpour, excelling in guest satisfaction and staff training. Proven ability to enhance service quality through attention to detail and effective inventory management, resulting in minimized waste and improved operational efficiency. Quick learner committed to delivering exceptional dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
Rouxpour
Houston, TX
01.2023 - 01.2024
- Supervised dining room operations to ensure efficient service and guest satisfaction.
- Trained and mentored new waitstaff on menu offerings and customer service standards.
- Monitored tables to anticipate guest needs and provide timely assistance.
Supervisor
Gringos Tex Mex
Katy, TX
01.2017 - 12.2021
- Supervised daily operations, ensuring high standards of service and food quality.
- Implemented inventory management practices to minimize waste and control costs.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction.
Education
Bachelor of Science -
University of Houston
Houston, TXAssociate of Science -
Lone Star College
Houston, TX05.2024
Skills
- Quick Learner
- Highly dependable
- Task oriented
- Attention to detail
Certification
- TABC
- Food Handlers
Timeline
Head Waiter
Rouxpour
01.2023 - 01.2024
Supervisor
Gringos Tex Mex
01.2017 - 12.2021
Bachelor of Science -
University of Houston
Associate of Science -
Lone Star College