ROGER PACAB

I'm working as a server assistant and barista in this fine dining restaurant, my role as server assistant is set/reset tables, polish glasses, silverware, help with drinks,etc.. and as a barista making all types of hot drinks as a capuchinos, coffee, hot tea, etc.. and deliver bread to the tables.

• Greeted customers warmly to provide exceptional customer service.
• Bussed tables between courses and load and unloaded trays to expedite tasks.
• Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
• Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
• Delivered customer orders promptly and with attention to accuracy and satisfaction.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
• Refilled drinks and condiments and restocked serving areas to minimize delays.
• Also I was the server assistant trainer for a few years at four seasons in this location, but because of the pandemic they let us go.