Roger Phillips
Mesa,AZ
Summary
Proven expertise in parts procurement and inventory management, honed at AC by J, where I established robust vendor relationships for expedited services. As a Supervisor for DHL Express, I enhanced team productivity by over 20% through effective leadership and operational improvements. Skilled in vendor relations and fostering positive work environments, I excel in driving efficiency and organizational excellence.
Experienced with inventory management, parts procurement, and team supervision. Utilizes strategic planning to optimize parts availability and reduce downtime. Track record of fostering strong vendor relationships and delivering exceptional customer support.
Overview
28
28
years of professional experience
Work History
Parts Procurement
AC by J
01.2019 - Current
- Coordinated with vendors for specialized repair services or replacement parts procurement when necessary.
- Developed strong relationships with vendors, enabling expedited parts procurement when needed for urgent repairs.
Supervisor
Independent Contactor for DHL Express
02.1997 - 02.2010
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
High School Diploma -
Schuylerville Central High School
14 Spring St Schuylerville NY 1287106-1984
Skills
- Parts procurement
- Parts inventory control
- Parts ordering and replacement
- Proper parts storage
- Identify parts
- Parts inventory management
- Purchasing parts and inventory
- Parts inventory
- Vendor relations and procurement
- Parts ordering
20 plus years of forklift experience
I loaded and unloaded flatbed and enclosed trailers for different companies in New York and Arizona. Materials ranged from sheet rock to lumber and loaded pallets.
8 years of military service in the US Army
I was a Heavy Equipment mechanic and operator
Timeline
Parts Procurement
AC by J
01.2019 - Current
Supervisor
Independent Contactor for DHL Express
02.1997 - 02.2010
High School Diploma -
Schuylerville Central High School
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