Roger Richardson
Pasco,WA - Washington
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
41
41
years of professional experience
Work History
Pump and Machine Manager
Lad Irrigation Company
Pasco, WA
05.2025 - 03.2026
- Managed daily operations of irrigation projects and team workflow for two locations.
- Maintained machining and tooling needs.
- Located parts needed for repairs of pumps and motors.
- Time keeping and job assignments.
- Review vehicle inspections.
Operations Manager
Wilbur-Ellis
Pasco, WA
02.2004 - 12.2024
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Oversaw financial management, budget management, accounting and payroll activities.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Evaluated invoices and shipping paperwork for accuracy and compliance.
- Conducted trainings for company employees on safety initiatives to comply with federal regulations.
- Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues or concerns and promote continuity of training initiatives.
- Conducted HSE related surveys, evaluations, inspections and investigations of incidents and activities
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors and transport companies.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Generated warehouse shipping documents, packing lists and invoices.
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
- Researched issues to address shipping errors and packaging mistakes.
- Applied schedule, organizational and routing knowledge to enhance delivery planning.
- Reconciled accounting records and evaluated shipping and receiving logs and purchase orders.
- Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
- Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
- Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
- Complied with local, state and federal requirements involving shipping and handling of hazardous materials.
- Managed daily delivery and work schedules to maximize coverage.
- Supervised driver dispatching, route planning and vehicle tracking for over eight delivery drivers.
- Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
- Supported customers reactively by creating, confirming, revising and canceling reservations to meet changing needs.
- Directed and monitored cargo loading and unloading, verifying good condition and proper storage destination.
Armored Crewman
Washington National Guard
Pasco, WA
09.1985 - 09.1990
- Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
- Deployed weapon systems for offensive, defensive and retrograde ground combat uses.
- Performed repairs on related military equipment and vehicles.
- Sent and received messages using communications equipment.
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
- Maintained and monitored communication equipment to keep systems ready for operation.
Education
GED -
Kamiakin High School
Kennewick, WASkills
- Business process re-engineering
- Staff training and development
- Systems implementation
- Solutions development
- Health and safety compliance
- High-pressure environments
- Warehouse operations
- Reliable and trustworthy
- Maintenance & Repair
- Work ethic
- Problem resolution
Accomplishments
Promoted from CDL delivery driver to Warehouse manager in roughly 18 months. Cut product losses and increased on time deliveries while minimizing overtime in less than a year. Operated as Warehouse Manager for approximately 2 years then was promoted to Office Manager/Operations Manager.
Affiliations
- Franklin County Fire District #5 Commissioner (2008 - present)
Additional Information
I am a very dedicated employee with an old school work ethic, help out wherever help is needed. I was with my past employer for roughly 21 years and performed many roles, CDL driver, Bulk Plant Operator, Warehouse Manager, Safety Lead, Office Manager and currently Operations Manager with 8 direct reports and a total of 21 overall reports. I am one that likes to know all aspects of a businesses day to day operations.
Timeline
Pump and Machine Manager
Lad Irrigation Company
05.2025 - 03.2026
Operations Manager
Wilbur-Ellis
02.2004 - 12.2024
Armored Crewman
Washington National Guard
09.1985 - 09.1990
GED -
Kamiakin High School