Roger Simpson
Athens
Summary
Dynamic General Manager with a proven track record in team training, workflow optimization, and inventory management. Skilled in enhancing service quality and driving operational efficiency, consistently achieving business goals.
Overview
7
7
years of professional experience
Work History
General Manager
Chipotle
Athens
10.2018 - Current
- Trained and mentored staff to enhance team performance and service quality.
- Managed inventory levels and ordered supplies to ensure timely availability.
- Implemented new procedures to streamline workflow and improve efficiency.
- Collaborated with corporate teams to align local practices with brand standards.
- Analyzed sales trends to inform menu adjustments and promotional strategies.
- Resolved customer complaints by providing effective solutions and support.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Ensured compliance with local health department regulations regarding food safety standards.
- Supervised daily operations to maintain high food safety standards.
Education
High School Diploma -
Austintown Fitch High School
Youngstown, OH05-2013
Skills
- Inventory management
- Team training
- Customer service
- Workflow optimization
- Staffing solutions
- Collaborative leadership
- Problem solving
- Loss prevention
- Consistently meet goals
- Profit and loss
- Training and coaching
Timeline
General Manager
Chipotle
10.2018 - Current
High School Diploma -
Austintown Fitch High School