Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Smith

Lincoln,IL

Summary

Dynamic correctional officer with extensive experience at the Illinois Department of Corrections, adept at conflict resolution and inmate supervision. Proven ability to enhance facility security through effective contraband detection and vigilant monitoring. Skilled in emergency response and relationship building, ensuring a safe environment for staff and inmates alike.

Overview

27
27
years of professional experience

Work History

Correctional Officer

Illinois Department Of Corrections
03.2021 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
  • Observed behavior of residents individually and in groups.

Press Operator

Inland Tool
01.2017 - 02.2021
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Performed regular maintenance on press machinery to optimize performance.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Promptly removed completed loads from press.
  • Followed safety protocols to reduce operating risks on press machinery.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
  • Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
  • Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.

Crew Member

Becks
10.2016 - 06.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Unemployment

Unemployment
10.2015 - 10.2016

General Manager

Taco Bell
08.2007 - 10.2015
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Unemployment

Unemployment
11.2006 - 08.2007

Ground Man

Baker and Sons Tree Service
04.2006 - 11.2006
  • Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
  • Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
  • Boosted safety on the property by identifying potential hazards and promptly addressing them.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.

Shift Manager

Taco Bell
02.2001 - 04.2006
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.

Unemployment

Unemployment
03.1999 - 02.2001

Fabricator

Precision Products
01.1998 - 03.1999
  • Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
  • Operated welding machines and grinders to cut, shape and join metal workpieces.
  • Fabricated components and structures following customer requirements.
  • Cut bent, and formed sheet metal and other materials to create metal works.

Education

GED -

Lincoln Community High School
Lincoln, IL
05-2008

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Contraband seizure
  • Safety
  • Relationship building and management
  • Facility security
  • Weapons training
  • Prisoner transport
  • Firearm operations trained
  • Tower surveillance
  • Contraband detection
  • Radio communication
  • Multitasking
  • Inmate transport

Timeline

Correctional Officer

Illinois Department Of Corrections
03.2021 - Current

Press Operator

Inland Tool
01.2017 - 02.2021

Crew Member

Becks
10.2016 - 06.2017

Unemployment

Unemployment
10.2015 - 10.2016

General Manager

Taco Bell
08.2007 - 10.2015

Unemployment

Unemployment
11.2006 - 08.2007

Ground Man

Baker and Sons Tree Service
04.2006 - 11.2006

Shift Manager

Taco Bell
02.2001 - 04.2006

Unemployment

Unemployment
03.1999 - 02.2001

Fabricator

Precision Products
01.1998 - 03.1999

GED -

Lincoln Community High School