Roger Victoriano

• Assisted in splicing and terminating fiber optic cables, ensuring quality connections.
• Learned safety protocols and equipment handling for fiber optic installation tasks.
• Supported team members in troubleshooting connectivity issues with fiber optic systems.
• Gained experience with fusion splicing techniques and testing methods for signal integrity.
• Participated in training sessions to improve technical skills related to fiber optics.

• Diagnosed and repaired electronic equipment, ensuring optimal functionality.
• Conducted routine maintenance on machinery to prevent downtime.
• Utilized diagnostic tools to identify issues and implement solutions effectively.
• Assisted in training junior technicians on repair processes and safety protocols.
• Collaborated with team members to streamline repair workflows, enhancing efficiency.
• Maintained accurate records of repairs and parts inventory for accountability.
• Implemented quality control measures to ensure standards were consistently met.
• Maintained inventory of repair supplies and ordered parts.
• Utilized variety of tools and diagnostic equipment to complete repairs.
• Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
• Repaired and maintained wide range of small and large appliances successfully.
• Completed all repair and maintenance activities promptly and to high quality standards.
• Prioritized urgent or high-priority jobs to ensure minimal disruption for customers experiencing critical issues with their devices.

Install Cable and Internet Services. Repair service at the customer premises.

• Performed troubleshooting on cable and internet connectivity issues to ensure customer satisfaction.
• Repaired and maintained various telecommunications equipment, enhancing operational efficiency.
• Collaborated with team members to resolve complex technical problems in a timely manner.
• Documented service calls and repair processes accurately for future reference and quality control.