Rogerio Almas

• Skilled in all aspects of Commvault backup and recovery. Design, implementation, and administration.
• Managed client data across many types including: Windows (all versions) UNIX/Linux SQL Server Oracle Sharepoint Exchange Server
• Administer Commvault Environment comprised of Commcell with (24) Mediagents , 3.4 PB of data and 4000+ VM, Unix/Windows clients
• Manage Data Protection and Recovery for 20+ State Agencies
• Changing policies and ensuring the system was back up and running.
• Assisted a large client with re-configuring their backups to optimize the amount of data they were backing up.
• Document Standard Operating Procedures.
• Train New team members and OS Administrators on Data recovery procedures
  

• Consulting Engineer as part of JH's US Infrastructure Services Organization.
• Primary focus is implementing, and supporting high level Wintel Solutions to for various Business Unit and Infrastructure related Projects. Solutions often incorporated (and were not limited to) VMWare, MS Clustering, MS AD DS, and HP Blade Solutions.
• Also perform VMWare, AD and server/application support for all USIS Windows-Intel systems.
• Support of VMware ESX 5.0 Intel Environment
• Point of Escalation for all server issues
• Participate on After hours 24/7 Oncall Support for the Intel Environment
• Provide detailed documentation of all installations.
• Perform maintenance and support of systems.
• Maintain standardization of computing environments.
• Ensure service delivery targets and operational requirements are met.
• Perform basic monitoring of network and/or system infrastructure using hardware and software tools.
• Ensure uninterrupted access to quality, efficient, high-performance computer services.
• Identify operational problems and improvements, documenting methods of troubleshooting and correction for future use.

• Support over 2000+ Multi-platform servers in a 24x7 financial environment.
• Point of escalation for all business impacting system issues.
• Assume shift lead and managerial duties as deemed necessary.
• Cross-platform systems administrator for Windows, Solaris, and RedHat Linux.
• Experience with back-end and front-end VMWare environment and server virtualization.
• Train and mentor existing and new staff members both technically and procedurally.
• Provide Tier1 support for internal/external customers as well as engineering groups.
• Experience with DiskSuite, Veritas Volume Manager, Veritas Cluster Server Administration, and Logical Volume Management
• Create new and streamline existing standard operating procedures for improved efficiency
• Coordinate and execute weekly system projects with business and engineering groups
• Responsibilities include, but not limited to, installations, configurations, networking and troubleshooting, backup and restores, Disaster Recovery

• Support over 2000+ Multi-platform servers in a 24x7 financial environment.

• Point of escalation for all business impacting system issues.
• Assume shift lead and managerial duties as deemed necessary.
• Cross-platform systems administrator for Windows, Solaris, and RedHat Linux.
• Experience with back-end and front-end VMWare environment and server virtualization.
• Train and mentor existing and new staff members both technically and procedurally.
• Provide Tier1 support for internal/external customers as well as engineering groups.
• Experience with DiskSuite, Veritas Volume Manager, Veritas Cluster Server Administration, and Logical Volume Management
• Create new and streamline existing standard operating procedures for improved efficiency
• Coordinate and execute weekly system projects with business and engineering groups
• Responsibilities include, but not limited to, installations, configurations, networking and troubleshooting, backup and restores, Disaster Recovery

• Orchestrated integration and communication of software upgrades.
• Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
• Spearheaded inventory control measures to replenish and maintain IT equipment.
• Mentored employees and offered constructive feedback for performance improvement.
• Conducted routine and emergency maintenance of assigned data center equipment.
• Contributed to development, administration and testing of disaster recovery plans.
• Performed software installations and upgrades to UNIX or Windows operating systems.
• Configured and tested Windows Server operating systems with roles features.
• Analyzed network traffic and performance metrics to optimize system performance.
• Diagnosed and executed resolution for network and server issues.
• Identified and resolved network congestion issues and bottlenecks.
• Planned and implemented upgrades to system hardware and software.
• Maintained flexible schedule and responded to after-hours and weekend emergencies.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Developed and documented network policies, procedures and standards.
• Diagnosed and resolved hardware and software issues.
• Monitored networks and network devices to resolve technical problems quickly.
• Acted as Lead computer operator for 1st and 2nd shifts
• Provided training for new operators on department procedures and tasks.
• Orchestrated integration and communication of software upgrades