ROGERS GATEIYA
Summary
I Am a dynamic young man who has a strong desire to break into the hospitality industry. I am self- motivated, well organized and possesses superb communication skills.. I am more than able to work on my own initiative within a vibrant team and to liaise directly with customers. As an aspiring chef am enthusiastic to work hard and perform to my level best. I am able to build my own territory and initiate a strategy to achieve short, mid, and long- term success. I Am looking for an entry position with a company that rewards work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. I have a knack for providing impeccable customer service and can prove to be more of an asset for the company if given the chance.Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Hardworking professional with energetic personality and strong cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.
Focused professional with exemplary cleaning skills from career spanning many years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces, and equipment and sterilizing rooms.
Dependable Housekeeping Attendant with well-rounded background in high-quality cleaning, sanitation, and customer service. Strong understanding of health and safety standards combined with proficiency in operating modern cleaning equipment. Known for maintaining cleanliness and aesthetic appeal of hotel rooms and public areas while ensuring guest satisfaction at all times. Made impactful contributions to improving overall cleanliness ratings in past work environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant
Celebrity Cruises
Miami
07.2022 - Current
- Maintained cleanliness and organization in guest cabins and public areas.
- Sanitized high-touch surfaces to ensure guest safety and satisfaction.
- Collaborated with team members to uphold service standards on board.
- Retreat Guest attendant
- Pool area attendant
- Gangway duties
- Tender port duties
- Responded promptly to guest requests for additional amenities or services.
- Utilized cleaning equipment and supplies efficiently during daily tasks.
- Conducted inventory checks of cleaning supplies and reported shortages.
- Followed safety guidelines while handling chemicals and cleaning tools.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Completed daily checklists accurately documenting completion of tasks assigned.
- Assisted guests with requests related to housekeeping services.
- Disinfected surfaces using appropriate products and methods.
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
- Maintained cleanliness and order of assigned areas.
- Reported any maintenance issues or safety hazards to supervisor immediately.
- Stocked linen closets with fresh linens and removed soiled linens for laundering.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Maintained an inventory of supplies such as soap, toilet paper, towels.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Adhered strictly to health regulations regarding hygiene standards.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Provided excellent customer service by addressing complaints in a timely manner.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Organized storage areas for efficient stocking of items.
- Ensured that all equipment was properly stored after each shift.
Education
Certificate - Food Production
Task Catering and Training Institute
Diploma - ICT module 1 and 2
Kiambu Institute of Science and Technology
Kenya Certificate of Secondary Education -
Nanyuki High School
Nanyuki, KenyaKenya Certificate of Primary Education -
LINET ACADEMY
Skills
- Ability to work under pressure
- Being able to meet deadlines
- Ability to multi-task
- Handle large masses of people
- Ability to handle people with different personalities
- Problem solving
- Data capturing
- Microsoft office
- Avid team player
Personal Competences
- Determined attitude towards hitting targets
- An ambitious and positive team player
- Excellent communication skills and highly personable
- Positive thinking
Languages
- Kiswahili
- Italian
- German
- French
- English
- Kiswahili
- Italian
- German
- French
References
- ROSEMARY KAGENDO, ASSISTANT DIRECTOR OFFICE ADMINISTRATIVE SERVICES, 0722369824
- MR. GITONGA, DEAN OF STUDIES, NANYUKI HIGH SCHOOL, 0721772523
- CAROLINE WANGARI, CLERICAL OFFICER (NATIONAL TRANSPORT AND SAFETY AUTHORITY), 0725125459
Skills Acquired
- Ability to work under pressure
- Being able to meet deadlines
- Ability to multi-task
- Handle large masses of people
- Ability to handle people with different personalities
- Avid team player
Personal Information
- ID Number: 36895453
- Date of Birth: 06/27/99
- Gender: Male
- Nationality: Kenyan
- Marital Status: Single
- Religion: Christian
Languages
French
Elementary
English
Native/ Bilingual
Swahili
Native/ Bilingual
Certification
- Stcw
- Hbst
Affiliations
- Recognition of exemplary service from the hotel director of celebrity cruises
References
References available upon request.
Timeline
Housekeeping Attendant
Celebrity Cruises
07.2022 - Current
Certificate - Food Production
Task Catering and Training Institute
Diploma - ICT module 1 and 2
Kiambu Institute of Science and Technology
Kenya Certificate of Secondary Education -
Nanyuki High School
Kenya Certificate of Primary Education -
LINET ACADEMY