Summary
Overview
Work History
Education
Skills
Accomplishments
Knowledgeandskills
Timeline
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ROGER W. FORD

Glendale,AZ

Summary

To work for a company that can best challenge me and my skill sets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

24
24
years of professional experience

Work History

Owner

Trek Computer Systems
Glendale, AZ
11.2012 - Current
  • Currently performing various jobs for small and medium businesses in the greater Phoenix area
  • Performing tasks such as SharePoint setup and maintenance of all versions, Exchange 2013, 2016 and 2019 setup and migrations, New Active Directory (Domain setup) Maintain fire walls, Sonic Wall & Cisco appliances
  • Performing onsite visits to perform daily maintenances
  • Performed Windows server migration from Windows server 2003 to Windows 2022
  • Migrated data for AccuPos point of sale data to new server and setup Microsoft SQL servers and creating new databases
  • Specialist with Sage 50 and QuickBooks accounting software
  • Performed migration from onsite exchange server to the Office 365 exchange cloud including all public folders and accounts to the new cloud services
  • VPN services for remote users

Lead Windows Administrator

Gartman Technologies
Phoenix, AZ
07.2011 - 06.2012
  • Managed 100-200 user accounts in active directory performed migrations from Windows 2003 to Windows 2008/R2, including migrations from Exchange 2003 to Exchange 2007/2010 and migrations to cloud services for various companies in the greater Phoenix area
  • Performed new setup and installs of Domain controllers and Exchange servers in new environments
  • Performed help desk duties as needed, setup new san arrays using Microsoft cluster services and created new Hyper V virtual servers using cluster service
  • Setup various backup solutions using Symantec backup exec software and Windows backup software for daily backups
  • Managed over 30 different servers for various customers in the greater Phoenix area
  • Installed and maintained SharePoint servers all versions, Setup and installed SQL server 2005 through 2008 for various data bases
  • Setup and configure Sonic Wall appliances from the TZ100 to NSA3500 for network protection, web site control and VPN configurations

Construction coordinator / IT Tech / Business Process Developer

SEFNCO Communications
Albuquerque, NM
01.2011 - 07.2011
  • Coordinate new cable communications construction request for new cable services
  • Handle daily onsite visit with sub-contractors and attend meetings with state and local officials concerning new cable TV designs and permits for construction
  • Take care of all IT / computer needs in local office, design and implement process for office daily procedures such as accounting, Warehousing parts for construction, daily paper work
  • Report to office manager on daily subcontractor progress on construction projects

IT Department Manager

SEFNCO Communications
Sumner, WA
02.2008 - 01.2011
  • Performed all hiring for department, maintained all virtual servers and host servers
  • Configured Sonic Wall devices for VPN and content filtering
  • Set up and configure Exchange servers and SQL servers
  • Responsible for all off site servers at each location
  • Implemented backup solutions for all company data on site and off site
  • Setup all new locations for network, servers, phone service
  • Bought new equipment when needed companywide for each location
  • Help Desk Support, Implemented new SAN array for company data
  • Implemented VERITAS (Symantec) Backup Exec to back up all data local and offsite servers
  • Created a plan for replication of company data from offsite servers using XOSoft software and configured for continuous replication of data to San array
  • Hyper V solutions, In house cloud infrastructure for web apps
  • Help desk support on all applications in house
  • Create and maintain Windows Active directory objects on all subnets

IT Consultant/ Lead Administrator

The Other Guys Inc.
Olympia, WA
04.2005 - 02.2008
  • Implement and design new network for local area and wide area networks
  • Install new servers, workstations, network routers, switches, hubs
  • Build new servers, workstations
  • Provide training on SharePoint services when installing new Small business servers
  • Provide network support for large company’s when needed
  • Help desk support by phone or remote login
  • Provide sales support for new customers and consulting for new business contacts

Asst. General Manager/ IT Administrator

Northwest Battery supply
Portland, OR
12.2000 - 12.2005
  • Inputting sales orders, Receiving all paper work for incoming orders for warehouse, processing all credits for company accounts
  • Processing new credit applications for new charge customers
  • Use excel spreadsheets for tracking all orders and PowerPoint for video presentations; maintain computers on network such as trouble shooting failed connections and upgrades for computers systems
  • We use a windows based network
  • Maintain company web servers and Terminal servers, network equipment

Education

Cyber security analyst -

01.2024

MCSE + Certified System Engineer -

Computer Learning Center
01.2000

Management Skills - Office Skills, Computer training, bookkeeping, Microsoft Office suite

Coastal Consulting Group
Portland, Oregon

High School -

Yakima, Washington

Skills

  • MCSE Certification Expertise
  • Windows Server Deployment
  • Hyper-V Virtualization
  • iSCSI Implementation Skills
  • SAN Solutions Implementation
  • User Access Administration
  • DNS Configuration Expertise
  • DHCP Implementation Expertise
  • Microsoft Exchange Administration
  • SharePoint Administration
  • Small Business Server Expertise
  • Experienced with Windows XP
  • Experienced in Windows Vista
  • Windows 7
  • Windows 8
  • Desktop support
  • IT Helpdesk Expertise
  • Seamless Exchange Migration
  • Proficient in Cloud Migrations
  • Cross-Platform Virtualization Migration
  • SonicWall Setup Expertise
  • LDAP Integration Expertise
  • Data Filtering Expertise
  • Experienced in SQL (2005-2019)
  • Active Directory Management
  • Cybersecurity Specialist
  • High-Profile Client Assistance
  • Professional Networking
  • Network Defense Implementation
  • On-Site Training Delivery
  • Phishing Recognition Skills
  • Malware Prevention Strategies
  • Voice Phishing Knowledge
  • Small business operations
  • Hiring and staffing
  • Cash flow optimization
  • Administrative oversight

Accomplishments

  • Networking essentials plus certification
  • MCSE Windows NT
  • Small Business server certifications
  • Set up and maintained connectivity with networks containing gateways, hubs, and routers
  • Designed computer networks, Lan & Wan
  • Installed firewalls for computer security
  • Taught lab exercises on installing windows 2000-2022 servers and Windows XP-Windows 11
  • Help desk and advising on network protocols and ways of designing new network setups
  • Microsoft Exchange migrations
  • Active Directory migrations, Object creations
  • Troubleshooting active directory problems
  • Exchange migrations to cloud services
  • Currently attending classes for Cyber Security analyst 2023

Knowledgeandskills

  • Microsoft MCSE
  • Windows servers 2003 through 2022 all editions
  • Microsoft Hyper V specialist
  • ISCSI
  • SAN services
  • Active directory
  • DNS
  • DHCP Specialist
  • Microsoft Exchange 2000-2010 Specialist
  • SharePoint services
  • Small Business Server 2003-2010 specialist
  • Windows XP, Vista, 7, 8 Desktop support / Helpdesk
  • Exchange migration specialist
  • Exchange to cloud migrations
  • VMware to Hyper V migrations and setups
  • Sonic Wall all models setup and configure including LDAP and content filtering
  • SQL 2005-2019 setup and install
  • Teaching classes on Phishing and basic computer security to end users in a classroom setting
  • Cyber Security Analyst
  • Providing VIP support to CEOs, CFOs, and CIOs on projects networking, servers, desktops and securing networks
  • On-site training to end users on how to spot phishing, malware and Vishing on desktops, mobile devices and phone systems

Timeline

Owner

Trek Computer Systems
11.2012 - Current

Lead Windows Administrator

Gartman Technologies
07.2011 - 06.2012

Construction coordinator / IT Tech / Business Process Developer

SEFNCO Communications
01.2011 - 07.2011

IT Department Manager

SEFNCO Communications
02.2008 - 01.2011

IT Consultant/ Lead Administrator

The Other Guys Inc.
04.2005 - 02.2008

Asst. General Manager/ IT Administrator

Northwest Battery supply
12.2000 - 12.2005

Cyber security analyst -

MCSE + Certified System Engineer -

Computer Learning Center

Management Skills - Office Skills, Computer training, bookkeeping, Microsoft Office suite

Coastal Consulting Group

High School -

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