Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roger Wayne Adams

Server/Manager
Hazard,KY

Summary

Driven by a strong work ethic and exceptional customer service skills, I enhanced guest engagement and operational efficiency at Logan's Roadhouse. Specializing in hospitality service expertise and inventory management, I successfully introduced popular new cocktails, significantly boosting repeat business. My proactive approach to staff training and cost control has consistently elevated dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Huddle House
08.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bar Manager

Logan's Roadhouse
03.2021 - 01.2024
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Managed financial aspects of the business, including budgeting, forecasting, and reporting.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cashier/Bakery Clerk

King Soopers
04.2020 - 01.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Server

Huddle House
03.2019 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Kitchen Crew Member

Fazoli's Restaurant
02.2018 - 10.2018
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.

Cashier

Dollar General
11.2017 - 01.2018
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Applied Science - Business Administration And Management

Hazard Community And Technical College
Hazard, KY
05.2001 -

Work Ready Certificate - Peer Support

Millard College
Louisa, KY
05.2001 -

High School Diploma -

Perry County Central High School
Hazard, KY
05.2001 -

Skills

Strong Work Ethic

Timeline

Server

Huddle House
08.2024 - Current

Bar Manager

Logan's Roadhouse
03.2021 - 01.2024

Cashier/Bakery Clerk

King Soopers
04.2020 - 01.2021

Server

Huddle House
03.2019 - 03.2020

Kitchen Crew Member

Fazoli's Restaurant
02.2018 - 10.2018

Cashier

Dollar General
11.2017 - 01.2018

Associate of Applied Science - Business Administration And Management

Hazard Community And Technical College
05.2001 -

Work Ready Certificate - Peer Support

Millard College
05.2001 -

High School Diploma -

Perry County Central High School
05.2001 -

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Roger Wayne AdamsServer/Manager