
Offering a strong academic background in IT, (12+ years) . Extensive experience and knowledge base providing Application Support, Tier 1,2,&3, IT Support Manager (5+) Proficiency in IT Data Analytics, KPI’s building custom dashboards for Executive Reporting. (6+ years) Conducting Corporate Training and project management. Innovative and goal-oriented Management professional committed to Area of expertise. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Results-oriented Support Manager offering Number years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for high-volume support ticket management.
CompTIA A+ & Network+
CompTIA A+ identifies the go-to person in end point management and technical support roles.
CompTIA Network+ validates the technical skills needed to securely establish, maintain and troubleshoot essential networks