Rohan Lynch
Brooklyn,NY
Summary
Coordinated manager adept at providing administrative and logistical support for projects, Lead programs and initiatives. Organized and hardworking with a 9+ years of experience in Non Profit Organizations and Medical Facilities. Possess and pursuing several certifications/ degrees . Highly efficient and accurate with strong planning, problem-solving and communication skills. Simply a well rounded individual.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Site Manager
CityMD Urgent Care Center
10.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to patients, assessing needs and maintaining current knowledge of patient preferences.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Interviewed, hired, and trained new workers.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Monitored, coached, and supervised team of over 30 employees.
Patient Access Supervisor
NYU Langone Medical Center
08.2019 - 12.2022
- Collects Documents and complete registration from the ED
- Adhered to procedures and instructions to maintain safety
- Connected patients with available community and charitable resources
- Greeted and directed patients to examination rooms and verified insurance coverage and collected co-payments
- Responded to patient queries and concerns concerning insurance coverages and deductibles
- Completed documentation of care, hospital actions and patient activities
- Updated documentation and reports detailing patient activities, care actions and hospital determinations
- Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Reduced employee turnover rate by fostering a positive work environment and providing ongoing support for professional development opportunities.
Medical Scheduler
Lenox Hill Radiology & Medical Imaging Associates P.C
06.2019 - 03.2020
- Answered phone calls and messages for Radiology Facility, scheduling appointments and handling patient inquiries
- Informed patients of all prep before upon scheduling for MRI, Mammogram, CT , PETCT, XRAYS, Sonogram
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Improved office efficiency, coordinating appointments and rescheduling requests promptly.
Education
CNA, Phlebotomy, Ekg Tech -
Bulkan's Educational Institute
New York, NY12.2017
Bachelor of Science - Pre-Med
Brooklyn College University Of New York
New York, NY2024
High School Diploma -
Academy For Health Careers (High School)
New York2014
Skills
- Strong ability to effectively multi-task in a fast-paced environment
- Motivated towards achieving set goals and deadlines in a timely management
- Experienced in customer service
- Professional and energetic work attitude
- Highly organized and constantly maintain clean workspace
- Familiar with several Software such as , DYCD, Epic, Athena, Power Point, Etc
- Scheduling
- Project planning
- Site Inspection and Management
- Site Management
Certification
- CPR/AED
- UDS Drug Screen
- Phlebotomy
- Ekg Technician
- Certified Nursing Assistant
Timeline
Site Manager
CityMD Urgent Care Center
10.2023 - Current
Patient Access Supervisor
NYU Langone Medical Center
08.2019 - 12.2022
Medical Scheduler
Lenox Hill Radiology & Medical Imaging Associates P.C
06.2019 - 03.2020
CNA, Phlebotomy, Ekg Tech -
Bulkan's Educational Institute
Bachelor of Science - Pre-Med
Brooklyn College University Of New York
High School Diploma -
Academy For Health Careers (High School)
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