Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

ROHAN PATEL

Cherry Hill

Summary

Accomplished Research Associate and IT Technician at Rowan University, adept in Java and project management. Expertise in developing algorithms, enhancing research quality, and resolving over 100 technical support issues. Skilled in Python, cybersecurity principles, and fostering user confidence through effective technical support and education.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Technician

Rowan University
Glassboro, NJ
01.2024 - 11.2024
  • Provided comprehensive technical assistance to students, faculty, and staff, addressing hardware and software issues via phone, email, and in-person consultations.
  • Diagnosed and resolved technical problems related to computer systems, networking, and applications.
  • Assisted in the installation, configuration, and maintenance of computer systems, ensuring optimal performance and security compliance.
  • Educated users on software applications, best practices for security, and effective use of university resources, leading to improved user confidence and efficiency.
  • Created and maintained detailed documentation of technical procedures, troubleshooting steps, and user guides to enhance the efficiency of the help desk team.
  • Successfully resolved more than 100 support tickets with the team and Technology center.

Research Associate

Rowan University
Glassboro, NJ
05.2023 - 11.2024
  • Planned and managed research project that involved setting goals, creating timelines, allocating resources, and monitoring progress.
  • Developed project management skills that were essential for completing project within deadlines and budget constraints.
  • Developed algorithms and data structures tailored to specific research tasks for Java coding research project.
  • Participated to gain experience in designing algorithms, analyzing their time and space complexity, and optimizing performance.
  • Performed extensive literature reviews to inform project direction and identify gaps in existing research, enhancing overall quality of study.

Education

B.S. - Computer Science

Rowan University
Glassboro, NJ
06-2025

Skills

  • Languages - Java, Python, C JavaScript, Bash, HTML, CSS
  • Frameworks - NodeJS, VueJS
  • Development Skills - GIT, Virtual Box
  • Operating Systems - Linux, Mac, Windows

Certification

  • Coding for Web Track certificate, Global Career Accelerator
  • The certificate demonstrates Web Development skills through the completion of professional-level projects utilizing HTML, CSS, and Javascript.

Timeline

IT Technician

Rowan University
01.2024 - 11.2024

Research Associate

Rowan University
05.2023 - 11.2024

B.S. - Computer Science

Rowan University