Rohan Singh
Scarsdale
Summary
Dynamic professional with experience at YMCA of Long Island and Brunswick Hospital Center. Proven ability to enhance customer satisfaction and streamline operations, achieving a 6% increase in patient satisfaction. Strong communication and leadership skills, adept at project coordination and team building, driving impactful improvements in diverse environments.
Overview
4
4
years of professional experience
Work History
Internship
YMCA of Long Island
Long Island
2024.06 - Current
- Presented insights to President and COO of YMCA Long Island, influencing strategic decisions
- Analyzed feedback to identify trends and recommend improvement opportunities
- Interviewed 5 executive directors and members to gather insights on member satisfaction and enrollment
Internship
Brunswick Hospital Center
Amityville
2023.01 - 2025.12
- Worked in a 146-bed acute care inpatient psychiatric hospital
- Implemented improvements that increased patient satisfaction by 6%
- Conducted patient satisfaction surveys and collected operational feedback
- Streamlined storage organization of patient belongings, reducing loss by 40%
Camp Counselor
Scarsdale Recreation & Parks Day Camp
Scarsdale
2022.06 - 2024.09
- Supervised groups of campers, ensuring safety and fostering a positive environment
- Organized and facilitated daily activities and games, promoting teamwork and engagement
- Communicated with staff and parents, supporting effective coordination and enhancing camp experience
- Delivered strong customer service and positive experiences for campers and families
Education
Division of Undergraduate Studies -
Pennsylvania State University
University Park, PA2029-01
High School Diploma -
The Harvey School
Katonah, NY2025-01
Skills
- Customer service
- Communication skills
- Leadership abilities
- Project coordination
- Microsoft Office proficiency
- Project management
- Team building
- Sales strategies
Skills Interests
Customer Service, Communication, Leadership, Golf Knowledge, Microsoft Office, Golf, Fitness, Entrepreneurship
Golf Experience
Captain, The Harvey School Varsity Golf Team, Current playing ability: 5 handicap, Two-time HVAL Champion, Two-time All-HVAL First Team Selection, Competed in the Connecticut State Golf Championship, Competed in Metropolitan PGA Junior Section Future Series events, Finished 2nd overall in league championship senior year, Led a 20-player team and coordinated with coaches during matches and tournaments
Timeline
Internship
YMCA of Long Island
2024.06 - Current
Internship
Brunswick Hospital Center
2023.01 - 2025.12
Camp Counselor
Scarsdale Recreation & Parks Day Camp
2022.06 - 2024.09
Division of Undergraduate Studies -
Pennsylvania State University
High School Diploma -
The Harvey School