Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
26
26
years of professional experience
Work History
Affiliate Service Representative/Compliance Specialist
IHeart Media, Inc, Premiere Networks
05.2025 - Current
Maintain relations with over 1,000 affiliates and insuring compliance for aired inventory.
Monitor compliance activity daily.
Research any under-delivery that may occur at the station level.
Prepare compliance audit data by compiling and analyzing internal and external information.
Work closely with other supportive service departments to achieve established weekly billing goals.
Perform all aspects of customer service orders and affidavits on national radio campaigns.
Provide administrative support to Vice President, Affiliate Sales/Southeast.
Liaison between Operations, Affiliates Sales, and Stations.
Inventory Revenue Manager
iHeartMedia, Inc.
07.2018 - 05.2025
Maintain broadcast log for seven radio stations and schedule various commercial units according to traffic guidelines.
Optimized sales inventory system for accuracy and to maximize revenue.
Collect and expedite commercial material for the radio station’s on-air interface.
Communicate daily with Sales, Programming, and Production departments to ensure all commercials air correctly.
Confirmed Network Affiliate agreements were maintained as contract states.
Inside Sales Account Executive
IHeart Media, Inc.
Atlanta, Georgia
01.2014 - 09.2015
Focus on New Business Development including but not limited to.
Cold calling inactive clients in an effort to re-engage with the account.
Monitor competitive media to continually prospect for new account leads.
Establish new relationships with local business owners and agencies.
Market, sell, and service advertising airtime.
Maintain an organized format on each sales call, covering all important topics: client marketing analysis, target consumer needs, benefits sought, assignments, and follow-up.
Provide regular reports to Sales Manager regarding prospective sales orders, daily call sheets, itineraries, new prospect lists.
Generate revenue and meet / exceed established sales targets.
Executive Administrative Assistant/Project Manager, National Sales Department
iHeart Media, Inc, Premiere Networks
03.1999 - 01.2014
Build media proposals and orders with National Account Managers for client presentations. (Serve as a liaison between managers, clients and agencies.)
Provide administrative support including weekly sales reports, sales presentations, travel arrangements and expense reports, requiring accuracy and timeliness.
Ensure confidential reports and communication packages for national campaigns are submitted correctly and on time.
Compile thorough post-analysis information on advertising research schedules.
Negotiate and process digital media sales orders.
Manage creative implementation process to ensure all elements are in place and air correctly.
Key member of planning and activation team for Steve Harvey Morning Show Annual Neighborhood Awards.
Arranged logistics for office relocation, establish office procedures and systems and maintain inventory of office supplies.
Key liaison to all supply equipment between sales office and CCME.
Responsible for collections with cash in advance clients.
Education
Nursing - Biology
NORTHEASTERN ILLINOIS UNIVERSITY
Chicago, Illinois
05.1995
Skills
Microsoft Office Products
Excel
Word
PowerPoint
Vireo
Radio Fusion
Operative One
Salesforce
CRM
MediaStar
Prime Pro
Prime Legacy
Dart Enterprise
DFP
Google DFP
Kantar
QuickBooks
EDI
SPS Commerce
Revenue optimization
Inventory management
Market analysis
Customer relationship management
Compliance auditing
Problem solving
Effective communication
Team collaboration
Project management
Microsoft Excel proficiency
Detail orientation
Customer relationship development
Know your customer
Reliability
In-depth research
Build customer relationships
Continuous improvement
Teamwork
Collections actions
Sales inventory optimization
Media proposal development
Advertising analytics
Contract compliance
Time management
Attention to detail
Project coordination
References
Available upon request.
References
References available upon request.
Timeline
Affiliate Service Representative/Compliance Specialist
IHeart Media, Inc, Premiere Networks
05.2025 - Current
Inventory Revenue Manager
iHeartMedia, Inc.
07.2018 - 05.2025
Inside Sales Account Executive
IHeart Media, Inc.
01.2014 - 09.2015
Executive Administrative Assistant/Project Manager, National Sales Department