Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rohene Heard

Stratford,CT

Summary

Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Proficient in team leadership, operational management, and conflict resolution.

Overview

1
1
year of professional experience

Work History

Footlocker Retail Sales Associate

Rohene Heard
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, and locate items.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Coordinated with stock team to expedite restocking of high-demand items.

Chipotle Shift Manager

Rohene Heard
05.2023 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

No Degree -

Housatonic Community College
Bridgeport, CT
05-2025

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration

Languages

English

Timeline

Footlocker Retail Sales Associate

Rohene Heard
08.2024 - Current

Chipotle Shift Manager

Rohene Heard
05.2023 - 10.2024

No Degree -

Housatonic Community College

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Rohene Heard