Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Disclaimer
Timeline
Generic
Rohini Juttu

Rohini Juttu

Srikakulam

Summary

Hardworking and passionate person with 3 years of experience by dealing people in the automobile and food related jobs, seeking a responsible entry level or next level career opportunity to make a significant contribution to the success of the company. Developed skills in providing exceptional customer support in fast-paced environment. Demonstrates expertise in communication, issue resolution, and relationship management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proactive and goal-oriented person with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Willingness to take on added responsibilities to meet team goals with dedication and enthusiasm.

Overview

3
3
years of professional experience

Work History

Customer Service Executive

Royal Enfield Motors
08.2022 - 09.2024


  • Managed high volume of motor cycle registrations who are in the line while maintaining a professional demeanor and ensuring quick registrations
  • Reduced average registration time through efficient problem-solving skills without sacrificing quality of service provided. Stayed extra hours when the demand increased for the registration past the closing hours and worked during the holidays as the management asked and as more demand during the holiday seasons.
  • Coached and mentored junior team members who joined newly.
  • Collaborated with cross-functional teams of about 17 other lady workers to improve overall customer experience within the company.
  • Responded proactively and positively to rapid change. Went to different branches as the management directed based upon workload.
  • Due to generosity of the employer coupling with my hard work and loyalty, I got 30% raise in 2 years (in two increments) from the started salary. Due to the workload requirements by the employer during September 2024, as I couldn't attend due to my head injury, they ended-up hiring someone else.

Food Service Representative

Elderly Couple and Their Frequent Guests
09.2021 - 07.2022
  • Built lasting relationships with guests, created a welcoming environment, and learned how to mingle with various levels.
  • Demonstrated versatility within various foodservice roles including serving, cooking, and handling the supporting staff.
  • Reduced food waste by effectively managing inventory levels and implementing proper storage techniques.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for guest satisfaction.
  • During this timeframe completed the BA degree and, and with the suggestion of some guests determined to go for skills development institute.

Apparel Intern

Brandix
07.2021 - 08.2021


  • Learned for first time how hard to continuously to work by standing and how difficult to meet the hourly quota.
  • Learned to appreciate of other hard workers and got further motivated but unable to continue due to my swollen legs through continuous standing.

Education

MS Office Training And Computer Basicas

Skills Development
Visakhapatnam, Ap, India
08-2022

BA -

GITAM University
01.2022

Intermediate - MPC

Board of Intermediate Education
01.2015

SSC -

Board of Secondary Education
01.2013

Skills

  • Royal Enfield customized software system for the vehicle registration and financing
  • MS Office

Hobbies and Interests

  • Listening to music
  • Playing Indoor Games

Disclaimer

I hereby declare that the above particulars filled in by me are correct and true to the best of my knowledge.

Timeline

Customer Service Executive

Royal Enfield Motors
08.2022 - 09.2024

Food Service Representative

Elderly Couple and Their Frequent Guests
09.2021 - 07.2022

Apparel Intern

Brandix
07.2021 - 08.2021

Intermediate - MPC

Board of Intermediate Education

SSC -

Board of Secondary Education

MS Office Training And Computer Basicas

Skills Development

BA -

GITAM University
Rohini Juttu