Salesforce Certified System Architect , AWS Certified
Technical Leader and mentor providing guidance to development teams throughout the entire project lifecycle.
Influence and Advice managers and beyond with leading practices and technology trends, integration architecture, solution design and implementation leading practices.
Technical Manager skills with project estimating, planning, contracting and staffing activities.
Manage technical, functional teams to design, build, test and implement enterprise applications.
Lead Technical design sessions, architect and document technical solutions that are aligned with business model.
Efficient communicator with Product managers, cross functional development teams, network infrastructure, information security, data privacy & compliance teams to ensure a cohesive technical strategy is designed.
Identify integration patterns b/w Salesforce and external systems and recommend integration technologies, and ensure data integrity and security.
Architected multiple customizing applications using LWS, and modelling using LWC/Aura, and other JavaScript frameworks.
Architected Partner portals and public communities bringing Verizon closer to small and medium business markets.
Part of Enterprise architecture and Center of Excellence team helping develop standards and strategies for effective utilization of Salesforce’s platform.
Won excellence award in DevOps and Security framework under Promethean initiative at Verizon.
Expertise working on big projects for AMEX like the SHOPSMALL Campaign during Nov 2014 for AMEX CARD Enrollments
Overview
13
13
years of professional experience
10
10
Certification
Work History
Senior Engineer
Amazon Inc
04.2021 - Current
Architect and Technical Product Manager overlooking the entire strategy from implementation to Delivery
Influence managers and beyond with technical solution models to enhance the capacity of the current system
Dived deep to solution the conversion of Monolithic codebase into microservices architecture (SFDX packages), which paved way to be installed into multi salesforce instances
Visioned the migration of current instance to Hyperforce using in-house AWS solutions
Re-solutioned the grandfathered codebase to enhance the performance of Lead intakes using Marketo, reducing the failure rate by 85%.
Working with technical product managers contributing to blueprints and assisting with annual planning of feature sets that impact multiple platforms
Responsible for the technology roadmap, customer experience and the technology stack to enable, ecommerce, quoting, ordering, provisioning, and customer life cycle management for self-service, partner, sales, and service channels
Responsibilities include working collaboratively with both business and technology leaders to develop social, explore, buy, deliver and service technology strategy, develop the digital technology architecture, develop enterprise API, and work along with network engineering to drive solutions
Lead/direct an architecture team responsible for the integration patterns implementation including creating, grooming, and maintaining the product backlog
Best practice advice and recommendations to business and IT leadership and staff, often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
Engage with Enterprise Architects regarding technical architecture and details of Salesforce and systems integrations
Architect and maintenance of Live Agents / Care Support teams.
Providing Business and technical solution strategies for GMO Salesforce Teams (Marketingforce)
Engineer architecting the Agile Scrum Team development efforts to meet the business requirements
Experience in product development using Salesforce Lightning framework, Lightning Data Service and Aura framework tools
Working to create an easy go to application for Case management and Service portal using Service Cloud
Architected the use of Solace, Kafka as a message transfer system, developed use cases for PUB/SUB, Fire/Forget, Request/Reply
Agile application development TDD using multiple sandboxes and scratch Orgs (beta) with Salesforce DX
Architect and Lead developer for implementing Web Services by Integrating with various systems using REST API
Provided solutions and developed Chatter as an intuitive way of cross communication between teams and enabled an easier notification use case
Instrumental in solutioning Lightning flows, Process builders, Platform events as an intuitive way to serve business needs
Developed several 1-way, 2-way, OAUTH, HMac authenticated integrations using APIGEE as the gateway between systems
Integrated SSO via SAML using OKTA verify with single click authentication where now users can also login using their Mobile phones under client’s proxy
Experience developing Custom UI using Angular JS, Semantic UI and new concepts such as Lightning out, Lightning Design Service (LDS) providing a lightning experience UI
Implemented CI/CD processes using several deployment tools such Eclipse IDE, Illuminated Cloud, ANT Migration Tool, Jenkins, and Maven etc
Experience working with Version control repositories such as SVN (Sub-Version), GIT (Bitbucket in AMEX) and integrated with Jenkins for automated migrations
Worked on exporting/importing large data between sandboxes and systems using Talend and Informatica
Experience implementing/developing/Debugging API’s proxies using Google Cloud’s API management and predictive analytics software called APIGEE.
Technical Lead- Onsite, key member of MDT-AGILE SCRUM Development Team
Providing Business solutions and technical development strategies for Marketing Delivery Tool
Created Governance strategies using OOB, APEX Code, Batch Apex, Scheduling Apex, Triggers to meet client processes
Worked on Integrating with external systems like EOET (Java), GCOR (Oracle and Informatica), IMP (java), RC (Mainframe, Java) and WSM (CA) with Salesforce API's
Agile development using new salesforce tools like the Process Builders, Process Flows and Salesforce Lightning
Agile development using multiple sandboxes, test classes, unit testing and core member for Implementing release activities for AXP
Implemented Web Services by Integrating with various systems using REST and SOAP API
Responsible for test Cases, Testing scripts, test strategy and test plan
Lead Production support team, analyzing issues and suggesting more effective approach in design
Lead the development effort in working with business teams to build custom consoles and Force.com Sites on Force.com platform and handling requests for Site.com
Administered salesforce application for Sales, Support and Marketing teams
Involved in creating multiple analytical reports with multiple business units
Experience working with Test Driven Development (TDD) strategy using Automated Selenium Web Driver and Selenium IDE
Validate the technical architecture on Salesforce and between Salesforce and other applications
Manage external relationships with a focus on client satisfaction, clearly communicating issues and delegating work as necessary
Worked closely with 5-10 QA member team to complete functional and regression testing for various releases and projects involving end to end 8 integrated systems.
Salesforce Developer/Java Trainer
LS Computers
08.2010 - 10.2011
Salesforce, JavaScript, Source Control, Excel Connector, Command Line Data loader, Sites
Responsible for the delivery, system integration testing, go-live and post go-live phases of the project till the project sign off
Used AJAX for providing enhanced dynamic content to the customers
Involved in UI designing
Design and document Software Architecture Document (SAD) and review It with the governance team
Identified as the Premier Support contact person for the organization, open cases with Salesforce, follow up until the issues are resolved
Worked in Single sign-on, SAML settings to enable the user to login to various applications simultaneously
Exposure to various latest features of salesforce like Permission Sets to give user-specific permissions, content management, documents, and libraries.