Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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ROHIT BAGGA

Summary

Dynamic sales professional with proven expertise in upselling and relationship building, honed at Mobizone and Digi Game. Excelled in leveraging promotional support and strategic planning to surpass sales targets. Skilled in retail loss prevention and adept at fostering customer loyalty through exceptional service. Achieved significant sales growth by mastering product knowledge and market trends.

Overview

11
11
years of professional experience

Work History

Sales Associate

Mobizone
Westwood, Gautang
12.2014 - 09.2024
  • Maintained accurate records of customer interactions and transactions.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Resolved customer complaints promptly and efficiently.
  • Monitored inventory levels and placed orders as needed.
  • Provided personalized service to build relationships with customers.
  • Developed and implemented strategies to meet sales quotas.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Negotiated deals and handled complaints or objections.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Determined pricing for products or services based on costs and competition.
  • Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Agent

Digi Game
Westwood, Gautang
09.2013 - 12.2014
  • Organized displays in order to attract more customers into the store.
  • Conducted visual inspections of cell phones before selling them to customers.
  • Assisted customers with troubleshooting their device issues.
  • Provided customer service by answering questions about products and services.
  • Demonstrated how to use cell phone features to customers in store.
  • Received shipments of merchandise, unpacked them, and stocked shelves accordingly.
  • Managed inventory levels by monitoring stock levels and ordering new items when necessary.
  • Maintained cleanliness of work area at all times.

Education

High School Diploma -

Govt. Sen. Sec. School
Banga
05-2010

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Strategic planning
  • Sales trends
  • Building rapport
  • Cash handling accuracy
  • Price quote preparation
  • Relationship building
  • Excellent communication skills
  • Order processing

Languages

Punjabi
Native/ Bilingual
Hindi
Full Professional

Timeline

Sales Associate

Mobizone
12.2014 - 09.2024

Sales Agent

Digi Game
09.2013 - 12.2014

High School Diploma -

Govt. Sen. Sec. School

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ROHIT BAGGA