Rohit Najwani
Summary
Passionate about delivering VALUE constantly and consistently by assessing what is most important for customers as a business to lead the change in their transformation journey.
A Proven leader and motivator in leading multiple teams for achieving the target goals and objectives of multiple IT and Non-IT programs across various sectors.
Deep understanding of business having IT/Non-IT background and hands experience in multiple aspects of product delivery following Agile methodologies and leading the team to follow the same structure ensuring timely deliveries.
Having worked in small scale to large scale and understanding the organizational as well as business flow built an ability to influence cross-functional departments across the organization for delivering the value in a complex matrix setup.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Tata Consultancy Services
Ahmedabad, Gujarat
06.2022 - Current
- Maintaining a professional, organized, and safe environment for employees and clients.
- Undertaking tasks like special projects, reporting, audits within the unit and addressing external audits.
- Responsible for unit SLA compliance tracking
- Onboarding and Offboarding of employees for the unit
- Managing Allowances for the teams
Relationship Manager
Avanse Financial Services
01.2021 - 06.2023
- New channel partner acquisition along with existing partner management
- Education loan lead generation by participating and conducting seminars with partners
- Lead generation activities in open market
- Trainings partner employees with education loan products
- Single point contact for partners across Gujarat for lead generation till commission payout
Preferred Relationship Manager
HDFC Bank Ltd
01.2020 - 12.2020
- Portfolio Management of client with incremental CASA book value
- Cross selling across product line, Liability, Forex, TPP and Assets
- Working hand in hand with product teams to convert business
- Client servicing as part of relationship building
Associate Sales Manager
Reliance General Insurance Co Ltd
09.2018 - 01.2020
- Tracking and understanding channel partners client portfolio for business prospects
- Working for business inflow from channel by means of training, simplifying general insurance products for channel team and applying basic marketing activity with channel manpower
- Focus on channel partners leadership team vision
- Relationship building with top to bottom level within channel partner
Unit Sales Manager
ICICI Lombard GIC Ltd
06.2016 - 08.2018
- Product promotion within channel employees for attachment products
- Closely working with channel employees to understand insurable interest of client assets
- Training channel employees for general insurance products
- Team building within subordinates sharing and learning from experiences of team
Management Trainee
Matrix Cellular International Services Ltd
01.2015 - 05.2016
- Front Line Sales of international SIM cards, travel insurance and foreign exchange
- Customer Satisfaction and after sales services to customer for future business
- Product promotion within existing customers for generating new and referral business
- Generating referral business form travel and visa consultancy
- Tracking corporate travelers for business meet in different countries to generate business
- Managing team to work on after sales services
IT- Help desk Executive
Encircle Exports India Pvt. Ltd
05.2009 - 03.2011
- 24 x 7 Operations & Network Monitoring
- B2B 24 Hours on call client support
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests from within organization’s setup in India and different states in United
- States
- Document resolutions on day-to-day basis for developing a master resolutions program
- Research required information using available resources
Education
Marketing, Finance
Unitedworld School of Business
01.2013 - 04.2015
B. Com - Accountancy
The Maharaja Sayajirao University, Gujarat Board
Skills
Scrum Methodologies
undefinedAccomplishments
- 2 months summer internship at ‘Gujarat Co-operative Milk Marketing Federation Ltd’ (2014)
- Project Title: “AMUL Ice-cream Market Share”
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Tata Consultancy Services
06.2022 - Current
Relationship Manager
Avanse Financial Services
01.2021 - 06.2023
Preferred Relationship Manager
HDFC Bank Ltd
01.2020 - 12.2020
Associate Sales Manager
Reliance General Insurance Co Ltd
09.2018 - 01.2020
Unit Sales Manager
ICICI Lombard GIC Ltd
06.2016 - 08.2018
Management Trainee
Matrix Cellular International Services Ltd
01.2015 - 05.2016
Marketing, Finance
Unitedworld School of Business
01.2013 - 04.2015
IT- Help desk Executive
Encircle Exports India Pvt. Ltd
05.2009 - 03.2011
B. Com - Accountancy
The Maharaja Sayajirao University, Gujarat Board
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