Rohit Sarkar

Trusted partner to deliver multiple Digital Cloud transformations, Application Modernization engagements and AMS transformation engagements across the enterprise for a group of Retailers (Grocery, Home Improvement and Consumer Electronics).

• Work across the entire value chain in Retail & CPG to draft, implement and run across the critical functions in Supply Chain, Distribution and Logistics, Transportation Management System, Demand/Fulfillment, Merchandizing, Stores, POS, Corporate and Finance.
• Management consulting, drafting and preparing technology roadmaps and strategy for enabling business growth and solving problems through technology and domain expertise.
• As strategy and transformation leader, advise and support organizations helping them identify solutions and approaches that will help them emerge stronger and more competitive.
• Drove strategic improvements to enhance operational and organizational efficiencies.
• Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
• PnL ownership for USD 50+ Mn across set of customers. Fortunate to be part of major growth transformations in latest business and technology areas (cloud, data analytics, retail media, security to name a few).
• Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.

• IT leader for major NA Midwest retailer. Partnering to build multiple Digital Cloud transformation, Application Modernization and AMS transformation engagements across enterprise.
• Peak time size of 650+ software engineers across multiple geographies.
• Select key consulted and executed projects:

1. Warehouse Management System Modernization - transformation and modernization of a 30+ year old legacy custom WMS onto the Azure cloud as a complete PaaS. Unique value proposition was to maintain the 2 worlds in sync through a development life-cycle of 4+ years

2. Data and Analytics transformation - assessing the need to replace a legacy data warehouse system built on Teradata onto the Azure synapse cloud providing the benefits of using AI and ML

3. Enterprise Mobility - replacing legacy store handheld devices with new devices by building a cross-platform app built using Xamarin tech. stack. Ideating and building the value map for the store team members across different portfolios and providing a value realization framework to assess the utilization of the new app. The ultimate result was improvement in CSAT as store associates spent more time with the customers and could focus on clienteling

4. Pharmacy transformation - Design thinking led transformation helping the customer to realize the essential need of fixing the communication mechanism and then building a fast time-to-market app using PWA tech. stack to completely change the customer interaction process and thereby increasing the NPS. The results were proven through the implementation of COVID vaccination program supporting the state of Michigan

5. AMS operating model transformation - ITIL principle oriented transformation bringing in reliability engineering practices into the organization. Digital operations to run the eCommerce and mobile applications to scale up for the increasing online orders and enable a smooth omnichannel experience. Tool and policy driven operating model with focus and stress on automation and resiliency

6. Financial Inventory Modernization - Modernizing one of the most complicated, convoluted and critical system in the estate. Phased approach of reverse and forward engineering along with business process changes

7. Logistics and Distribution - Worked to improve upon the key functions in Logistics to make the systems more efficient and enable the warehouse users to improve upon their throughput.

8. Demand Forecasting and Replenishment - Worked with product vendor (Blue Yonder) in providing functional expertise to enable business transformation and improve the existing processes. Part of supporting a major upgrade of the ERP system in ensuring that the business as usual activities are not impacted.

• Along with the active account management responsibilities, was part of CEO's special task force to enable widespread growth across North American key customers.
• Worked across TCS business units and with TCS’s strategic and key customers, advising and helping organizations and their leadership transform, adapt and excel in the New Normal.
• Recipient of "Excellence in Team Selling" award for the quarter FY21 from TCS NA President for providing superior consulting experiences to TCS' key customers.

Engagement for all growth and transformation initiatives managing multiple team in varied lines of business.

• Responsible for bringing in cloud first approach in all major modernization initiatives in transformation space using Agile methodology (SAFE Agile principles were followed throughout execution of engagements).
• Automation and Reliability engineering (SRE) concepts were introduced to IT leadership to come out of legacy RUN organization and replace it with machine led reliable operating model.
• Spearheaded weekly cadences with senior leadership (Directors and VPs) to create plans, roadmaps and hold workshops to enable value realization and defined business outcomes for all major IT transformations.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives. Ensured no cost overrun or time slippages in terms of committed plan.

Managed and executed projects in the Logistics and Distribution space. Focused on improving the processes and bring along efficiencies.

• Led multiple engagements related to Transportation Management systems, Duty/Ocean Freight related logistical applications, Outbound and Inbound areas, Warehouse maintenance and new DC opening.
• Architect for a major supply chain analytics program to define and measure the KPIs for an efficient supply chain system.
• Established team priorities, maintained schedules and monitored performance.

• Worked on Merchandising portfolio as functional consultant in addressing business needs and provide resolution/explanation to complex algorithmic calculations.
• Primarily worked on ERP systems built on JDA/Blue Yonder platforms such as Demand Fulfillment (Manugistics) / SCPO, Space Planning, Floor Planning, Intactix Knowledge Base, Arthur allocation. Analyzed forecast based on tool calculation and based on need consulted business to make necessary update/tweaks.

• Technical consultant and architect for all pre and post implementation activities related to a Warwick based retailer's SMART (Store Merchandising and Replenishment Transformation) program. This involved implementing a suite of applications to enable efficient business processes and integrating with the different down and up stream systems.

• Project Lead - Responsible for leading mid sized teams to develop complex web based applications for Manchester based UK retailer
• Technical Architect - Provide technical mentoring and adhere to the best architectural principles to solve complex technical issues
• Project Management - Adhere to Quality and Project Management processes internal to TCS and prepare status reports on a regular basis
• Business Solutions - Prepare solutions based on clients business requirements

• Responsible for leading and working in the SMART(Store Merchandising and Replenishment Transformation System) program at The Co-operative Group. This program has won multiple awards - Supply Chain Project of the Year at the Hermes Retail Weekly UK Supply Chain Awards 2012 | Business Initiative of the Year award 2012
• Architecture and Deployment - Responsible for deciding on the architecture for the Web application server (Websphere) along with client IT architect and deployment of applications using an existing J2EE framework
• Software Consultant - Responsible for co-ordination with Business users to understand requirements and then pass it down to the offshore team for analysis

• Application Development and Maintenance - Analysis, Design and development of Web applications for leading UK retailer using J2EE architecture and RDBMS (DB2/UDB, Oracle, SQLServer 2005/200)