Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rohn Beard

Augusta,Georgia

Summary

Experienced Apple Business Solutions Specialist and Technology Professional with a proven record of strengthening client relationships, exceeding sales goals, and delivering tailored technology solutions. Skilled in Apple CRM, enterprise account management, and consultative sales, with a focus on creating innovative solutions that drive business growth. Recognized for excellent communication, leadership, and problem-solving skills, with a consistent ability to thrive in fast-paced environments and deliver measurable results.

Overview

15
15
years of professional experience

Work History

Inside Business Expert (RCC)

Apple
09.2016 - Current
  • 2023 – Present: Apple RCC & Retail Business Pilot Program Participant
  • Serve as a corporate-level sales representative, specializing in small-to-medium business accounts, enterprise clients, and consumer markets across the U.S. and Canada
  • Build and maintain long-term business relationships through strategic account management and consultative selling
  • Consistently deliver exceptional customer experiences through phone-based and remote engagement
  • Collaborate with internal teams to tailor Apple solutions that meet unique business needs, improving client productivity and efficiency
  • Recognized for consistently meeting and exceeding quarterly sales and service targets

Business Specialist (Retail)

Apple
10.2013 - 09.2016
  • Completed “Learn to Lead” in-store leadership program (2013)
  • Evaluated and understood diverse business needs to design tailored Apple technology solutions
  • Presented complete solutions, including hardware, software, and services, to small and large business clients
  • Managed business team workflows, ensuring efficient task completion and high customer satisfaction
  • Produced market analysis reports and tracked performance metrics to guide business growth
  • Delivered engaging presentations that drove revenue results and exceeded sales goals

Business Manager (Apple Authorized Reseller)

PeachMac Inc
01.2011 - 10.2013
  • Directed daily operations, including staff scheduling, opening/closing, and workflow management
  • Consistently met or exceeded monthly revenue goals through effective sales strategies
  • Created financial models and reports to support strategic decision-making and profitability
  • Implemented innovative marketing campaigns that boosted brand awareness and revenue
  • Cultivated long-term business relationships by providing tailored technology solutions and financing options
  • Mentored and coached staff on sales, customer service, and problem-solving, improving overall team performance

Education

Bachelor of Science (B.S.) - Cyber Security

University of Maryland, UMGC
Baltimore, MD
01.2026

Associate of Science - Information Technology, Computer Information Science

Georgia Military College
Milledgeville, GA
05.2013

Skills

  • Sales Strategy & Revenue Growth
  • IOS & macOS Expertise
  • Virtualization (Parallels, VMware Fusion)
  • Windows, macOS, and Linux Expertise
  • Apple CRM & Business Account Management
  • Strong Communication & Presentation Skills
  • Organizational & Leadership Abilities
  • Data analysis expertise
  • Effective written communication
  • Sales strategy development
  • Strategic sales forecasting
  • Business process reengineering
  • Training and mentoring & Presentation skills
  • Solution implementation & Solution implementation

Timeline

Inside Business Expert (RCC)

Apple
09.2016 - Current

Business Specialist (Retail)

Apple
10.2013 - 09.2016

Business Manager (Apple Authorized Reseller)

PeachMac Inc
01.2011 - 10.2013

Associate of Science - Information Technology, Computer Information Science

Georgia Military College

Bachelor of Science (B.S.) - Cyber Security

University of Maryland, UMGC

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