ROHNA HARRISON
New Milford,NJ
Summary
Seasoned Deputy Director with 19 years of progressive child welfare experience and a passion for professional development of others. Proven ability to combine vision, creativity and strong business acumen with well-developed project management and leadership qualities to move work forward. Areas of Expertise Include: Training Development, Facilitation, Project Management, and Data Collection and Analysis.
Overview
17
17
years of professional experience
Work History
Deputy Director of Supervision & Coaching NYC
Administration for Children's Services
02.2018 - Current
- Support implementation of coaching model across NYC Child welfare in partnership with CUNY; including skills-based content, learning reinforcement, follow-up coaching, QA and evaluation components
- Key Contributions:
- Identify and lead recruitment efforts to increase registered learners in coaching programs within ACS and provider agencies across NYC
- Lead on development of one hour virtual escape room to re-engage learners into active enrollment in coaching workshops
- Prepare reports as needed outlining progress on goals and strategies to improve implementation of coaching model
- Collaborate with Instructional Designers on development of facilitator guide, classroom material and supportive documents that embody coaching model
- Facilitate 300+ coaching workshops including coaching collaboratives, skills refreshers and other professional development workshops for more 1300+ child welfare staff across NYC
- Worked closely with team to transform 11 learning programs from "in-person" to "virtual" platform within 2 months to support "work from home" mandate
Supervising Performance Monitor & Consultant
Administration For Children's Services
01.2015 - 02.2018
- Promoted to manage team of 5 program evaluators that gather data to guide improvement across system and share information with other ACS divisions to inform policy and planning
- Provide individual and team supervision on bi-weekly basis to assess, support and promote professional development and growth of staff
- Key Contributions:
- Regularly assess needs of individual staff and entire team and offer training and guidance to best meet identified needs
- Foster collaborative quality improvement planning sessions with senior leadership of 30+ specialized foster care programs, ACS and OCFS stakeholders to support joint planning and address issues related to performance, evaluation and improvement
- Review and edit performance monitor reports on provider performance and performance concerns to other ACS divisions and ACS leadership.
Program Evaluator
s Services
07.2007 - 01.2015
- Hired to conduct cross-analysis of program specific and systemic performance data to assess social work practice for 6 specialized foster care programs providing family-based and residential foster care services to New York City children and families
- Directed team of four in collection of quantitative and qualitative data derived from electronic documents, client and staff interviews and on-site observations to evaluate organizational health of assigned programs
- Key Contributions:
- Developed assessment tools for targeted review of fifteen residential sites and family-based programs serving 1200+ New York City families
- Spearheaded targeted reviews and produced reports providing assessment of organizational structure and health
- Worked collaboratively with executive leadership within ACS and provider agencies to examine statistical performance data and provide recommendations for improvement, along with clear expectations and benchmarks for continuous quality improvement.
Education
Master of Social Work (MSW) - Community Organization
YESHIVA UNIVERSITY
New York, NY2010
Bachelor of Science (BA) - Psychology
NIAGARA UNIVERSITY
Niagara Falls, NY2001
Skills
- Leadership and People Development
- Change and Growth Management
- Effective Communicator and Public Speaker
- Planning
- Special Projects
- Strategic Business Initiatives
- Foster Care
- Programming
- Quality Management
- Staff Management
- Employee Training
- Program Operations
Conference Presentation
"At the Kitchen Table: An Afrocentric Approach to Social Work Practicum from Start to Finish", National Association of Black Social Workers. New Orleans, LA. March 2024.
Timeline
Deputy Director of Supervision & Coaching NYC
Administration for Children's Services
02.2018 - Current
Supervising Performance Monitor & Consultant
Administration For Children's Services
01.2015 - 02.2018
Program Evaluator
s Services
07.2007 - 01.2015
Master of Social Work (MSW) - Community Organization
YESHIVA UNIVERSITY
Bachelor of Science (BA) - Psychology
NIAGARA UNIVERSITY
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