Rohyail Bhatti
Kansas City,KS
Summary
Dynamic and results-oriented professional with a proven track record of delivering projects across diverse industries. Adept at managing projects from start to finish, I bring a strong work ethic and a hands-on approach to every task, ensuring high-quality results, no matter the challenge. Skilled in coordinating cross-functional teams, optimizing workflows, and implementing innovative solutions, I consistently exceed expectations and drive impactful outcomes. Known for being adaptable, quick to learn, and always ready to take on new responsibilities, I thrive in fast-paced environments and am committed to delivering excellence in everything I do. Whether leading large-scale initiatives or supporting day-to-day operations, I am always focused on efficiency, timely delivery, and continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
24/7 Heating & Cooling LLC
Kansas City , KS
07.2020 - Current
- Led the successful execution of 50+ HVAC projects per year, ensuring each one was completed on time and within budget. Achieved a 98% on-time delivery rate, surpassing company benchmarks.
- Improved scheduling efficiency by 25%, cutting technician downtime, and reducing operational costs by 20%.
- Negotiated contracts with vendors and suppliers, reducing costs by $20K annually, while improving service delivery.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- made sure all hvac projects were done correctly following all protocols.
Sales Estimator
Kenny's Construction Inc
Kansas City , MO
02.2017 - 10.2020
- Increased sales conversions by 30% through in-depth consultations with clients, assessing their needs, and delivering clear, customized proposals for concrete replacement projects.
- Leveraged comprehensive knowledge of concrete materials, installation techniques, and local regulations to advise clients on the best solutions, building trust, and fostering long-term customer relationships.
- Promoted brand loyalty by offering post-installation maintenance tips and emphasizing the durability of concrete, resulting in a 15% increase in repeat business and customer referrals.
- Prioritized tasks for each job after reading project blueprints and documents.
- Used forklifts and other equipment to move materials and complete project work with construction team.
- Set up scaffolding, braces, and other temporary structures to support crew during work.
- Collaborated with team members on large-scale projects by delegating responsibilities based on individual strengths.
- We provided customers with quotes on concrete driveway replacement.
Assistant Manager
Stop N Shop 001 LLC
Kansas City, KS
06.2016 - 05.2019
- Led day-to-day operations of a high-volume retail store, managing a team of 8 or more employees, and ensuring operational efficiency and customer satisfaction.
- Increased store profitability by 15% through effective inventory management, sales promotion strategies, and employee training.
- Improved customer experience by implementing a structured customer service training program, resulting in a 10% increase in customer satisfaction scores.
- Streamlined stock control systems, reducing inventory loss by 12%, and optimizing product availability.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Business Administration And Management
Penn Foster College
12-2024
Associate of Science - Business Administration And Management
Penn Foster College
05-2022
High School Diploma -
Penn Foster High School
04-2017
Skills
- Project Management: Agile, Cross-Functional Team Leadership, Budget & Resource Management
- Legal Expertise: Intellectual Property Law, Copyrights, Trademarks, Patents
- Technical Expertise: Web Development (HTML, CSS, JavaScript), HVAC Systems, Digital Marketing
- Sales & Customer Service: Lead Generation, Sales Estimation, Relationship Management
- Operations & Process Optimization: Inventory Management, Scheduling & Coordination, Cost Reduction
- Analytical & Reporting: Data Analysis, Performance Metrics, Reporting & Documentation
- Software Proficiency: Microsoft Office Suite (Advanced Excel), Google Workspace, HVAC Management Tools
- Certifications: EPA Universal, Commercial Driver’s License (CDL), Google Product Management, Google Digital Marketing, Intellectual Property Law (Coursera – University of Pennsylvania)
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Certification
- EPA Universal Certification
- Commercial Driver’s License (CDL)
- Google Product Management Certificate
- Google Digital Marketing Certificate
- Intellectual Property Law Specialization (Coursera – University of Pennsylvania)
Timeline
Project Manager
24/7 Heating & Cooling LLC
07.2020 - Current
Sales Estimator
Kenny's Construction Inc
02.2017 - 10.2020
Assistant Manager
Stop N Shop 001 LLC
06.2016 - 05.2019
- EPA Universal Certification
- Commercial Driver’s License (CDL)
- Google Product Management Certificate
- Google Digital Marketing Certificate
- Intellectual Property Law Specialization (Coursera – University of Pennsylvania)
Bachelor of Science - Business Administration And Management
Penn Foster College
Associate of Science - Business Administration And Management
Penn Foster College
High School Diploma -
Penn Foster High School
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