Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic
Roidino Trevino

Roidino Trevino

Conroe,TX

Summary

Highly driven professional business manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Railroad Professional with over 27 years of experience in supervising Railroads and Switching Operations with also strong mind for Safety compliance within railroad as well as industrial plant, or similar locations to facilitate train movement and efficiencies. Skilled in complying with federal railroad regulations, guidelines, and rules. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Take-charge professional delivering executive support and team leadership to business operations. Demonstrates positive attitude and readiness to adapt to different situations. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

General Manager

Panhandle Northern Railroad
Borger, TX
01.2023 - Current
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Supervised employees through planning, assignments, and direction.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Guided management and supervisory staff to promote smooth operations.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Directed safety operations and maintained clean work environment to adhere to FRA and OSHA requirements.
  • Developed service and sales strategies to improve retention and revenue.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Formed and sustained strategic relationships with clients.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

General Manager

Delta Southern Railroad
Tallulah, LA
01.2020 - 01.2023
  • Manage and ensure growth within rail industry with new customers and new customer base.
  • Business Development and Marketing.
  • Perform annual training of Train crews and MOW Crews , ensuring compliance with federal railroad regulations, guidelines, and rules.
  • Supervise rail office administrator, engineers, conductors, and mow crews.
  • Built annual Capital Project list for year over year expectations while insuring compliance within budget scope.
  • Discussed daily safety topics with managers and team, scheduling crews for assignments that need to be completed.
  • Monitored Inventory.
  • Checked daily work reports for proper material codes.
  • Order material when necessary and ensure that when received and entered inventoried correctly.
  • Interacted with agencies and contractors regarding special projects, permits.
  • Coordinated new track construction with contractors.
  • Suggested methods and developing plans for cost saving measures.
  • Ensure all reporting is done accurately and timely, including daily crew work sheets and weekly operational reporting.
  • Manage cars online through various.
  • RMI reports.
  • Download and effectively read locomotive event recorder.
  • Approve all man hours under area of responsibility utilizing/Payroll.
  • Auditing crews to ensure safe and accurate switching inside of all railroad operations.
  • Provide excellent customer service to customers pertaining to inbound and outbound car billing on cars spotted into industrial locations served by railroad.
  • Manage and coordinate activities of train crews in yard limits and on mail line, ensuring compliance with federal railroad regulations, guidelines, and rules.
  • Conducting interviews to hire and train all new Team Members per company policy and procedures for on- boarding program.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed and maintained relationships with customers and suppliers through account development.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Directed successful operational turnaround, eliminating debt.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Formed and sustained strategic relationships with clients.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Oversaw product development initiatives from concept through completion stages.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Developed service and sales strategies to improve retention and revenue.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Led employee evaluations with constructive feedback to boost performance.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Tracked monthly sales to generate reports for business development planning.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Trained employees on duties, policies and procedures.

General Manager/Switching Operations Division 4

Watco Companies LLC
, TX
08.2015 - 01.2020
  • Division 4
  • Held new hire safety training with new teammembers
  • Hired and trained all new Team Members per company policy and procedures on- boarding program
  • Supervised all rail administrators, Locomotive engineers, conductors, and mow crews.
  • Discussed daily safety topics with managers, then scheduled crews for assignments that need to be completed
  • Monitored daily Inventory
  • Checked daily work reports for proper material codes.
  • Order material when necessary to ensure that when received it is coded and entered into inventory correctly.
  • Interacted with federal agencies and contractors regarding special projects, permits, etc.
  • Coordinated new track construction projects with contractors to align with AOP and budget.
  • Suggested methods and helped developed plans for cost saving measure.
  • Ensure all reporting is done accurately and timely, including daily crew work sheets and weekly operational reporting.
  • Manage cars online through various
  • Download and effectively read locomotive event recorder
  • Approve all man hours under area of responsibility utilizing time management system Kronos.
  • Conducted safety crew audits to insure safe and accurate switching inside of switching operations.
  • Provide excellent customer service to customers pertaining to inbound and outbound car billing on cars spotted into industrial locations served
  • Audit cars in hold status, cars leaving industries without proper waybill billing and continually update cars for customers to spot or not to spot
  • Manage and coordinate activities of train crews in yard limits and on mail line, ensuring compliance with federal railroad regulations, guidelines, and rules
  • Read and comprehend written safety rules, procedures and safety manual, government regulations, operating and maintenance instructions, memos, and other work-related information on continual basis as updates apply
  • Hire and train all new Team Members per company policy and procedures on- boarding program
  • Supervise rail administrator, engineers, conductors, and mow crews
  • Ensured all switching orders from customers were completed daily with accurate cars as generated by customer in their territory
  • Discussed daily safety topics with managers, then scheduled crews for assignments that need to be completed
  • Monitored Inventory
  • Checked daily work reports for proper material codes
  • Order material when necessary and ensure that when received it is coded and entered inventory
  • Interacted with agencies and contractors regarding special projects, permits.
  • Coordinated new track construction with contractors
  • Suggested methods and developed plans for cost saving measure
  • Ensure all reporting is done accurately and timely, including daily crew work sheets and weekly operational reporting
  • Manage cars online through various
  • MI reports
  • Download and effectively read locomotive event recorder
  • Approve all man hours under area of responsibility utilizing
  • Audited crews to insure safe and accurate switching inside of plant operations
  • Provide excellent customer service to customers pertaining to inbound and outbound car billing on cars spotted into industrial locations served
  • Audit cars in hold status, cars leaving industries without proper waybill billing and continually update cars for customers to spot or not to spot.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Safety Operations Manager/Trainmaster/GM

Watco Companies LLC/Austin Western Railroad/GPIP
Deer Park/Austin, Texas
04.2010 - 08.2015
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Reviewed shift reports to understand current numbers and trends.
  • Assisted in recruiting, hiring and training of team members.
  • Provided exceptional customer service to customers, increasing customer loyalty 100%.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Streamlined rail operations and budgeted effectively to decrease spending.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Addressed customer concerns with suitable solutions.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Responded to information requests from superiors, providing specific documentation.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Collaborated with team leaders on quality audits.
  • Created detailed reports on the performance of individual departments within operations.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Created corrective actions based on adverse KPI trends.
  • Contributed to proposal and contract development, negotiations and meetings.

Chief Demurrage Clerk

Timber Rock Railroad
06.2007 - 04.2010
  • Reviewed and audited demurrage and storage charges for cars, ensuring customers have signed demurrage and storage statements for cars arriving on Port Terminal Railroad.
  • Resolve any conflict from audit of Storage or demurrage charges monthly for entire railroad.
  • Provide excellent customer service to customers pertaining to inbound and outbound car billing on cars spotted into industrial locations served.
  • Audit cars in hold status, cars leaving industries without proper waybill billing and continually update cars for customers to spot or not to spot.
  • Perform Chief Clerk duties in-bounding and out-bounding unit trains as well as manifest cars to PTRA.
  • Spot cars to customers' tracks via RMI system and make-up switch list for crews.
  • Also took feedback from conductor's after cars had been placed at industry as well as pulled.
  • Perform crew caller duties, calling crews and filling positions for twenty-four- hour schedules while always assuring compliance with union agreement parameters via railroad agreements.

Trainmaster-Timber Rock Railroad

Watco Company, LLC
Conroe, TX
06.2004 - 07.2007
  • Read and comprehend written safety rules, procedures and safety manual, government regulations, operating and maintenance instructions, memos, and other work-related information on continual basis as updates apply
  • Supervise engineers and conductors ensuring switching orders for customers are complied with accurately as generated by customer service department in their territory
  • Interface with operation planning, finance, legal and safety departments to meet local and federal requirements
  • Communicate daily with customers to create positive relationship for company and customer base in responsible territory
  • Ensure all reporting is done accurately and timely, including daily crew work sheets and weekly operation al reporting
  • Manage cars online through various RMI reports
  • Download and effectively read locomotive event recorder
  • Approve all man hours under area of responsibility, ensuring data is forwarded to appropriate department accurately and in timely basis
  • Initiate and provide accurate, complete, and timely investigation of all accidents and incidents, including causes, remedial action, and recommended solutions
  • Understand quantitative factors contributing to major costs on railroad and understand extent of their effect toward financial performances
  • Adjust locomotive requirements to consist based on HP and trailing tons daily with goal to minimize locomotive fuel and maximize locomotive utilization
  • Understand all outstanding track conditions within territory, including slow orders and their effect on productivity and efficiency
  • Effectively communicate with co-workers, yard personnel, switching crews, engineers, railroad officials and others in clear, concise, courteous, efficient, and professional manner
  • Able to make independent judgments using sound reasoning skills and knowledge base and to think and act quickly in responding to emergency and non-emergency situations
  • Supervised and coordinated activities of yard limit crews engaged in switching rail cars utilizing switching orders and whereby, which cars are to be moved to specified locations of yard, using radio, telephone, verbal, or hand signals
  • Gave instructions to throw track switches and to couple and uncouple cars
  • Knowledgeable of and skills in applying basic federal railroad regulations, guidelines, and rules
  • Maintained records, number, origin, destination, and cargo of cars switched
  • Accomplished make up or break up of trains in safe and efficient manner
  • Responsible for switching railroad cars within limits of territory on mail line, in industrial plant or similar location to facilitate loading or unloading of cars or making up and breaking up of trains; switch railroad cars to load and unload cars or to make up or break up trains in safe and efficient manner
  • Received oral or written instructions from conductor or customer indicating which cars were to be switched, which were to be moved to specify locations using radio, telephone, verbal, or hand signals
  • Maintained Engineer Certification Card by passing required test showing knowledge of and skills in applying basic federal railroad regulations, guidelines, and rules
  • Knowledgeable and skillful in performing basic mechanical repairs and maintenance
  • Ability to read and comprehend written safety rules, procedures and safety manuals, government regulations, operating and maintenance instructions, memos, slow orders, and other work-related information.
  • Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
  • Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
  • Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
  • Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
  • Collaborated with engineers to determine maintenance schedules and repairs, plan out-of-service times and coordinate returns to service.
  • Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
  • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
  • Operated controls to activate track switches and traffic signals.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed team communications and information for meetings.
  • Worked with all customers to understand needs and provide excellent service.
  • Prepared variety of different written communications, reports and documents to ensure smooth operations.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Increased customer satisfaction by resolving all safety issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Upheld tight deadlines for delivery of freight and arrival of passengers.
  • Resolved conflicts between crew members and customers through effective problem-solving techniques.
  • Analyzed data from multiple sources including track conditions and weather patterns to anticipate delays or service interruptions.
  • Interpreted railway company policy and procedure manuals to ensure safety standards were met during operations.
  • Monitored crew performance and operational efficiency to ensure compliance with established rules, regulations, and safety guidelines.
  • Conducted regular meetings with train crews in order to discuss any issues or concerns related to operations.
  • Ensured proper coordination between train dispatchers and other railroad personnel by maintaining open lines of communication.
  • Provided technical guidance and assistance to locomotive engineers concerning operating rules and regulations as well as troubleshooting locomotive systems failures.
  • Coordinated communication between various departments such as engineering, traffic control and other divisions within the railway company.
  • Conducted regular inspections of equipment to identify potential problems or maintenance needs.
  • Performed routine audits on locomotives' mechanical components in order to maintain optimal performance levels.
  • Maintained accurate records of all crew members' hours worked as well as their qualifications and certifications.
  • Investigated accidents and incidents involving personnel or equipment to determine causes and corrective actions required.
  • Provided feedback on employee performance reviews in order to identify areas needing improvement or additional training opportunities.
  • Managed and coordinated the daily operation of assigned train crews, including providing direction to ensure efficient, safe, and timely movement of trains.
  • Scheduled railcars according to customer requirements in order to maximize efficiency while minimizing costs.
  • Prepared comprehensive reports on operations activities for management review purposes.
  • Assigned duties and responsibilities to crew members in a manner that maximized productivity while ensuring compliance with all applicable laws, regulations, policies, and procedures.
  • Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
  • Communicated with dispatchers regarding trains' routes, timetables and cargoes.
  • Operated trains, adhered to route plans and maintained operations and repair schedules.
  • Arranged removal of defective cars from trains at stations or stops.
  • Verified accuracy of timekeeping instruments with engineers to depart on time.

Rail Operations Manager/Engineer/Conductor

Railserve Inc.
Houston, Texas
08.1997 - 06.2004
  • In charge of crew's engaged in switching locomotive within industrial plant switch
  • Railroad cars for loading, unloading, and makeup or breakup of trains and to transport freight, by performing numerous duties
  • Managed responsibility for routine maintenance and cleaning of locomotives and inspection of railcars and equipment
  • Ensured crew read, observed, and complied with operating rules and regulations following safety regulations and time schedule
  • Observed track to detect obstructions and unsafe condition
  • Inspected locomotive prior to, during and after running to detect damaged or defective equipment
  • Prepared reports and performed other duties and responsibilities as requested or required
  • Performed employee performance evaluations and recommended salary increases as it correlated to performance
  • Inspected locomotive before running to verify specified fuel, sand, water, and all FRA requirements
  • Read switching orders from designated person
  • Observed radio and hand signals in yard or in cab and operates locomotive in accordance with railroad rules and regulations
  • Observed arm or lantern signals and moved controls to move locomotive backwards or forwards to switch and couple cars; or received starting signal and moved control, such as throttle and air brakes to operate locomotive
  • Read and interpreted wayside signals, track warrants and bulletins, and railroad rules and regulations to operate locomotive, following safety rules and regulations and time schedule
  • Talked to other yard workers via radio to give or receive switching information
  • Assisted as needed other workers to throw switches (exerting up to one hundred pounds of force) or perform other activities involved when performing switching operations
  • Turned hand brake wheel or ratchet type brake, as needed, which requires exerting 75 to 100 pounds of force
  • Ensured proper make-up of train for UP/PTRA pick up
  • Supervised and coordinated activities of industrial plant crew engaged in switching rail cars utilizing switching orders and whereby, which cars are to be moved to specified locations of yard, using radio, telephone, verbal, or hand signals
  • Gave instructions to throw track switches and to couple and uncouple cars
  • Knowledgeable of and skills in applying basic federal railroad regulations, guidelines, and rules
  • Maintained records, number, origin, destination, and cargo of cars switched
  • Supervised make up or break up trains in safe and efficient manner.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Investigated and resolved departmental non-conformances.
  • Reviewed shift reports to understand current numbers and trends.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Developed annual goals for each department based on market trends and competitor analysis.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Reviewed contracts before signing them on behalf of the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.

Engineer/Conductor

Rail Link Inc, Dow Chemical Plant B
Freeport, TX
01.1997 - 08.1997
  • Responsible for makeup or breakup of trains and to transport freight, by performing other duties as needed
  • Responsibility for routine maintenance and cleaning of locomotives and inspection of railcars and equipment
  • Read, observed, and complied with all operating rules and regulations following safety regulations and time schedule
  • Observed track to detect obstructions and unsafe condition
  • Inspected locomotive prior to, during and after running to detect damaged or defective equipment
  • Prepared reports and performed other duties and responsibilities as requested or required
  • Performed employee performance evaluations and recommended salary increases as it correlated to performance
  • Inspected locomotives and Track mobile before running to verify specified fuel, sand, water, and all FRA requirements
  • Read switching orders from designated person
  • Observed radio and hand signals in yard or in cab and operates locomotive in accordance with railroad rules and regulations
  • Observed arm or lantern signals and moved controls to move locomotive backwards or forwards to switch and couple cars; or received starting signal and moved control, such as throttle and air brakes to operate locomotive
  • Read and interpreted wayside signals, track warrants and bulletins, and railroad rules and regulations to operate locomotive, following safety rules and regulations and time schedule
  • Talked to other yard workers via radio to give or receive switching information
  • Assisted as needed other train crews to throw switches (exerting up to one hundred pounds of force) or perform other activities involved when performing switching operations
  • Turned hand brake wheel or ratchet type brake, as needed, which requires exerting 75 to 100 pounds of force
  • Ensured proper make-up of trains to Chemical plant.
  • Prepared forms, required reports, switch lists and train orders daily.
  • Performed air brake and electrical connection coupling.

Education

Behavioral Based Safety Trained/Lead Team Coach.Certified Railroad ConductorCertified Railroad Locomotive EngineerCertified DSLEHazmat Training -

Brazoswood High School
Clute, TX
05.1995

Skills

  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Multitasking Abilities
  • Dependable and Responsible
  • Excellent Communication
  • Self-Motivated
  • Staff Management
  • Strategic planning
  • Financial Management
  • Business Development
  • Operations management
  • Negotiation
  • Budgeting
  • Coaching and mentoring

Affiliations

  • Appointed to the board of directors for the United Way. This allows me to give back to the community and help in all ways.

Languages

Spanish
Professional

Certification

  • DSLE
  • Locomotive Engineer
  • Conductor

Timeline

General Manager

Panhandle Northern Railroad
01.2023 - Current

General Manager

Delta Southern Railroad
01.2020 - 01.2023

General Manager/Switching Operations Division 4

Watco Companies LLC
08.2015 - 01.2020

Safety Operations Manager/Trainmaster/GM

Watco Companies LLC/Austin Western Railroad/GPIP
04.2010 - 08.2015

Chief Demurrage Clerk

Timber Rock Railroad
06.2007 - 04.2010

Trainmaster-Timber Rock Railroad

Watco Company, LLC
06.2004 - 07.2007

Rail Operations Manager/Engineer/Conductor

Railserve Inc.
08.1997 - 06.2004

Engineer/Conductor

Rail Link Inc, Dow Chemical Plant B
01.1997 - 08.1997

Behavioral Based Safety Trained/Lead Team Coach.Certified Railroad ConductorCertified Railroad Locomotive EngineerCertified DSLEHazmat Training -

Brazoswood High School

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Roidino Trevino