Roi Kenneth Flores
Antioch,California
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cargo Handler
LBC Shipping Cart
Pittsburg, CA
11.2023 - Current
- Loaded and unloaded cargo from trucks, containers and warehouses.
- Maintained accurate records of incoming and outgoing shipments.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
Freelance IT Consultant
Freelance
04.2017 - Current
- Created custom applications utilizing various programming languages such as Java, HTML, CSS, JavaScript.
- Built custom PCs based on customers' specifications using various components from different manufacturers.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
Site Reliability Engineer
OpsWerks
Metro Manila, Philippines
04.2023 - 10.2024
- Performed root cause analysis of production incidents and provided recommendations for improvement.
- Implemented automation tools to increase efficiency in deployment processes.
- Performed capacity planning activities based on current usage trends and future projections.
- Participated in post-mortem reviews following major outages or incidents.
IT Helpdesk
HCL Technologies
Remote, United States
09.2022 - 02.2023
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Assisted in developing processes and procedures for help desk operations.
- Used remote login tools to assist clients with technical and product questions.
DevOps Engineer/Backend Developer
Sophie's Information Technology Services (SITESPHI
Lipa City, Philippines
04.2021 - 11.2022
- Worked closely with DevOps teams in order to design best practices for deploying applications into production environment.
- Managed infrastructure components including virtual machines, storage devices, networks.
- Mentored and trained engineers to improve processes companywide.
- Improved and corrected existing software and system applications.
Education
Bachelor of Science - Information Technology
Philippine State College of Aeronautics
Lipa City, Philippines04-2019
Skills
- Shipping and receiving
- Computer maintenance
- Component Replacement
- Amazon Web Services
- Scripting Languages: Javascript, Python, SQL, NoSQL, Bash, Shell
- API Design and Development
- Cross-Functional Collaboration
- Agile development methodologies
- Linux, Windows and MacOS
- Technical Support
- Information Security
Certification
- CompTIA ITF+
- Mile2 C)SA1
Timeline
Cargo Handler
LBC Shipping Cart
11.2023 - Current
Site Reliability Engineer
OpsWerks
04.2023 - 10.2024
IT Helpdesk
HCL Technologies
09.2022 - 02.2023
DevOps Engineer/Backend Developer
Sophie's Information Technology Services (SITESPHI
04.2021 - 11.2022
Freelance IT Consultant
Freelance
04.2017 - Current
Bachelor of Science - Information Technology
Philippine State College of Aeronautics
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