Roilanda Barnes

• I founded a successful bookkeeping and payroll company responsible for daily planning and general management of operations.
• Achieve cost savings, implement process improvements and develop new business opportunities
• Established a profitable book of business from the ground up, developing relationships with customers by working efficiently to meet their needs for services.
• Continuously demonstrate outstanding communication, decision-making, presentation, and problem resolution skills, along with excellent interpersonal skills and a proven ability to work on numerous projects and activities simultaneously.
• Handled 75-100 calls per day to address customer inquiries and concerns

• Pulled patient charts for physicians to prepare physicians for appointments.
• Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
• Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
• Maintained patient confidence by keeping patient records information confidential.

∙ Managed Appointment Scheduled to ensure providers were busy

∙ Performed Prior Authorizations and Verified Insurance Benefits

∙ Responsible for handling phones and screening calls appropriately

∙ Handled Medical Records Duties

∙ Operated standard office equipment regularly, including a fax machine, a copy machine, a computer, and a POS system or card reader

∙ Kept detailed and accurate records of visitor requests and calls

∙ Receive deliveries, sorted and distributed mail

∙ In charge of front and back-office inventory and restocking

∙ Performed back-office room turnover between patients

• Retrieving various medical records request from the records queue

• Reading and researching patients’ charts to locate exact documents to scan and or print

for mailing and or faxing.

• Using Trace to compress documents and fax to insureds

• Working high dollar and rotating to aged items in the queue

• Use several different platforms to retrieve medical records

• Creating PDF attachments to upload records to insured website

• Calling Insured to gather information on what records are required to get a claim paid

• Making sure procedures are coded correctly for accurate reimbursement

• I performed a wide range of bookkeeping, finance, and accounting responsibilities in this small role.
• Completed accounts receivable and payable, credit card transactions, bank accounts reconciliation, and financial reporting, while providing professional insights on industry best practices.
• Handled 75-100 calls per day to address customer inquiries and concerns

• Performed various administrative tasks,including data entry, filing, information gathering,presentation,document processing, email and phone management, and budgeting
• Employed analytical solid skills when reviewing data, entering transactions in the company's database, and generating reporting to support decision-making
• Carried out essential tasks, such as accounts payable, in-house payroll checks, payment reconciliation, expense reimbursements, wage garnishments, and financial reporting, as well as payroll, sales, use, and income taxes Demonstrated skills in cash level monitoring, customer billing, and invoicing; prepared and sent out detailed customer statements with past-due invoices for payment arrangements every month Managed fixed assets,bank, and petty cash accounts reconciliation; prepared and presented pertinent information for annual audit; accurately encoded account information into a coherent system through supporting filing system Played dual role as bookkeeping and HR supervisor to enforce operational policies, procedures, and budgeting

• Established contact with the ordering physician's office to resolve any issues or to collect missing vital information.
• Acquired billing information by worker's compensation accounts and MVA.
• Verified all patient demographic information when registering for services.
• Reviewed hundreds of patient cases and insurance coverage information per week.

Working at various locations: UCLA, USC, Children's Hospital, and Radiology Partners

∙ Managed Appointment Scheduled to ensure providers were busy

∙ Performed Prior Authorizations and Verified Insurance Benefits

∙ Responsible for handling phones and screening calls appropriately

∙ Handled Medical Records Duties

∙ Operated standard office equipment regularly, including a fax machine, a copy machine, a computer, and a POS system or card reader

∙ Kept detailed and accurate records of visitor requests and calls

∙ Receive deliveries, sorted and distributed mail

∙ In charge of front and back-office inventory and restocking

∙ Performed back-office room turnover between patients

• Working on various temporary assignments as an Insurance Verifier, Medical Records

Clerk, Authorization Coordinator

• Verifying insurance for dates of services requested

• Submitting authorizations for procedures being performed that require authorization

• Pulling medical records to be sent to insureds for reimbursement

• Following up calls on medical records sent and authorizations that were submitted

• Reviewed 75-100 patient cases and insurance coverage information per week

• Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols
• Established QuickBooks accounting system to reflect accurate financial records
• Verified postings to ledgers to confirm accurate entry and account balances
• Created plans to remedy financial discrepancies and reconcile issues with records
• Completed payroll for employees and maintained detailed records of procedures
• Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements
• Diminished financial discrepancies and managed monetary transactions
• Verified accurate recordkeeping processes, reducing financial inconsistencies
• Planned emergency procedures to save time for introducing special projects
• Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
• Identified accounting errors by developing cross-referencing databases
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts