Hi, I’m
Rojan Sam
East Meadow,NY
Summary
Dynamic and results-driven professional with more than twenty years of diverse experience spanning healthcare, business operations, financial services, human resources, and organizational leadership. Demonstrates a strong background in patient-centered care, counseling, spiritual support, and community engagement, combined with expertise in project management, public relations, and labor relations. Adept at delivering strategic solutions that enhance organizational performance, support staff development, and improve service quality. A skilled communicator and public speaker with a proven ability to build trust, inspire teams, and foster positive relationships across cultural, religiously, and economically diverse populations. Experienced in guiding individuals through challenging situations with empathy and professionalism, while also excelling in marketing, program development, and operational excellence. Known for strong integrity, collaborative leadership, and a passion for empowering communities and driving continuous improvement across healthcare and business environments.
Work History
Marketplace Chaplains
Chaplain
11.2025 - Current
Job overview
- Provided spiritual care through visitation, counseling, and prayer.
- Oversaw administration and management of all areas of ministry.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led programs such as worship, study, fellowship, and service opportunities.
- Evaluated effectiveness of pastoral care initiatives through regular feedback from staff members, adjusting strategies as needed for optimal results.
- Conducted weekly support groups for emotional and spiritual healing, fostering supportive community environment.
- Conducted crisis intervention sessions with individuals experiencing severe emotional distress, providing comfort and support during critical times.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
Pentecostal Writers Forum For North America
Executive Officer
11.2023 - Current
Job overview
- Supported publication by helping develop layouts and collaborating with production teams.
- Conceptualized, pitched, assigned and monitored stories from origination to publication.
- Researched topics to create accurate and engaging content.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Presented production ideas and determined creative scenarios for production and delivery.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Managed team of writers and junior editors to deliver accurate and engaging content for news papers and media.
Creedmoor Addiction Treatment Center
Staff Chaplain
09.2022 - Current
Job overview
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
- Led programs such as worship, study, fellowship and service opportunities.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Resolved crisis and emotional issues through empathy, support, prayer and scripture.
- Managed office and maintained records and files to offload administrative duties from chaplain.
- Comforted family members offered attentive listening and high level of emotional support.
- Responded to code blues and other emergencies to verify patient identity and engage and support family.
- Developed and implemented processes to meet and offer support to newly admitted families in inpatient areas.
MassMutual
Director of Multi Cultural Market Development
07.2022 - Current
Job overview
- Conducted market research to discover new leads, opportunities and messaging.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Maintained thorough records of prospective client contacts and interactions in CRM.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Built relationships with customers and community to establish long-term business growth.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Handled 35 calls per day to address customer inquiries and concerns.
Bethel Group CharitiesNew York, NY
President, Board of Directors
01.2018 - Current
Job overview
- Reduced operational costs through strategic cost management initiatives.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Increased public awareness of the organization''s mission through targeted marketing campaigns and community outreach events.
- Oversaw program development and evaluation to ensure alignment with organizational goals and measurable outcomes.
- Stewarded donor relationships through regular communication and personalized stewardship activities to ensure continued engagement in our mission.
Nassau University Medical Center/A.Holly Patterson
Pastor/Staff Chaplain
07.2021 - Current
Job overview
- Led programs such as worship, study, fellowship and service opportunities.
- Officiated special services such as weddings, funerals, baptisms and nursing home services.
- Coordinated and spearheaded programs to increase church members' service throughout community.
- Provided spiritual care through visitation, counseling and prayer.
- Oversaw administration and management of all areas of ministry.
- Worked with stewardship to promote responsible biblical stewardship.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Supplied spiritual care for diverse religious needs of patients, family and staff such as grief and bereavement support.
- Resolved crisis and emotional issues through empathy, support, prayer and scripture.
- Visited and counseled patients, families and staff concerning death and dying by providing direct spiritual care.
- Responded to code blues and other emergencies to verify patient identity and engage and support family.
- Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
- Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
International Christian Assembly Inc
Pastor/Chaplain
01.2018 - Current
Job overview
- Provided spiritual care through visitation, counseling and prayer.
- Oversaw administration and management of all areas of ministry.
- Led programs such as worship, study, fellowship and service opportunities.
- Worked with stewardship to promote responsible biblical stewardship.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Provided spiritual and administrative leadership to church, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinations, funerals and weddings.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Supported field staff, patients and families in dealing with clinical issues and concerns.
Moni Financial ServicesBellerose, NY
Managing Director
03.2021 - Current
Job overview
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
S & S Group and Financial Services
Entrepreneur, CEO
11.2012 - Current
Job overview
- Re-established financial control leading company from severe financial losses to strong and sustained bottom line profitability in just 2 years.
- Transformed company from bankruptcy to recognition and ranking as one of the largest and industry leading enterprises of its type.
- Accountabilities legal compliance assures the filing of all legal and regulatory documents and monitors compliance assure the filing of all legal and regulatory documents and monitors compliance with relevant laws, regulations and governing bodies.
- Providing direction and enabling to the board as it carries out its governance functions.
- Trained, managed and motivated employees to promote professional skill development.
- Created and updated company digital presence to enhance business and financial service marketing through professional website and optimized social media profiles.
Pentecostal Young People's Association (PYPA)
President
01.2018 - 12.2021
Job overview
- Supported and supervised team of more than 100 professionals from different backgrounds.
- Supported project management team for optimal performance.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
- Wrote e-mails, promoted events via social media and drafted bylaws for the organization and for recruitments of volunteers, teachers and youth coordinators.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Supported and supervised team of 500 professionals.
New York Life
Financial Professional
03.2016 - 11.2019
Job overview
- Coordinated portfolio reviews with Clients regularly for their asset protection to achieve a long-term financial goals.
- Presented Investment and Financial Planning seminars to clients and prospective clients.
- Generated new clients using a personal, face to face approach that built trust and emphasized personal service to the individual clients.
- Advised clients quarterly and annually on portfolio performances ensuring clients -2- needs to align with projected results.
- Communicated with over 1000 qualified clients to ensure they were satisfied with their finances.
- Recommended changes as needed to maintain a healthy portfolio.
Pentecostal Youth Fellowship Of America (PYFA)
Executive Official
01.2015 - 12.2016
Job overview
- Executed financial due diligence tasks on daily basis to maintain optimal Organization finances.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Orchestrated positive media coverage and stakeholder relations as public face of company.
- Resolved issues and recommended actions based on production and compliance reports.
Mount Sinai Medical Center
Surgical Assistant
10.2010 - 03.2015
Job overview
- Transporting the patient to the Operation Theater and helps in safety of the patient.
- In depth knowledge of medical procedures and practices and maintain sterile environment for the Operation Theater.
- Trained ability to handle emergency situations and maintain safety standards and taking care of blood bank and pharmacy related matters.
- Sound knowledge of pre-and post-op procedures and excellent communication and interpersonal skills and taking care of specimen to Pathology lab for inspection.
S & S GROUP
Managing Director and Resident Medical officer
06.2005 - 02.2010
Job overview
- Coordinate and negotiate contracts with managed care networks, resulting in an increased network of caregivers who must meet specific professional standards.
- Coordinate support groups and professional education seminars.
- Serve as a primary contact for all media-related and public awareness projects and helped earn a revenue of two million dollars.
- Developed tools for patient satisfaction and outcomes measurement, which has led to three new successful programs to address patient needs and worked in palliative care and casualty.
- Produce flyers and brochures to inform patients and the public about the center's services, and educate the public about the center's services, and educate the public about qualified health care.
- Consulted with self-funded employers, third party administrators and brokers to evaluate new services, including contract analysis, recommendations for benefit packages, claims payers and brokers and the allocation of health care money.
Overview
20
years of professional experience
2
Certificate
Education
ACCC & SCA
Board Certified Clinical Chaplain from Grief Support, Trauma Care, Counseling, Crisis
07.2024
The Institute of Clinical Pastoral TrainingOrlando, FL
Clinical Pastor/Chaplain Certificate from CPE UNIT 4
12.2021
Spiritual Care AssociationNew York, NY
Certified Crisis, Trauma & First Response Chaplain from Crisis, Trauma & First Response Chaplain
05.2021
New York State Chaplain Task ForceUniondale, NY
Crisis Trauma & First Response Chaplain from Crisis Chaplain
12.2020
City Seminary Of New YorkNew York, NY
Master of Arts from Ministry In The Global City
06.2020
City Seminary Of New YorkNew York, NY
Bible For Life Course
12.2017
City Seminary Of New YorkNew York, NY
Ministry Fellowship
12.2016
Samara State Medical University
M.D. from Psychiatry, Administration, Internal Medicine
06.2005
Samara State Medical University
Bachelor of Science from Biochemistry, Microbiology, Psychology
06.2000
American Heart AssocitationNew York, NY
CPR & First Aide from CPR
04-2027
Skills
- Excellent communication
- Interpersonal skills
- Clients
- Direction
- Financial Planning
- Legal
- Seminars
- Pastoral counseling
- Spiritual instruction
- Bible studies
- Suicide and crisis intervention
- Youth ministry
- Public speaking
- Situational Awareness
- Office Operations
- Effective communication
- Stress management assistance
- Organizational leadership
- Interdenominational networking
- Positive Attitude
- Spiritual Guidance
- Spiritual care
- Crisis Management
- Spiritual leadership
- Operations management
- Congregational care
- Ministry development
- Family support
- Final arrangements assistance
- Work Assignments
- Administrative Support
- Cost Calculation
- Grief support
- Mental health awareness
- Pastoral care
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chaplain
Marketplace Chaplains
11.2025 - Current
Executive Officer
Pentecostal Writers Forum For North America
11.2023 - Current
Staff Chaplain
Creedmoor Addiction Treatment Center
09.2022 - Current
Director of Multi Cultural Market Development
MassMutual
07.2022 - Current
Pastor/Staff Chaplain
Nassau University Medical Center/A.Holly Patterson
07.2021 - Current
Managing Director
Moni Financial Services
03.2021 - Current
President, Board of Directors
Bethel Group Charities
01.2018 - Current
Pastor/Chaplain
International Christian Assembly Inc
01.2018 - Current
President
Pentecostal Young People's Association (PYPA)
01.2018 - 12.2021
Financial Professional
New York Life
03.2016 - 11.2019
Executive Official
Pentecostal Youth Fellowship Of America (PYFA)
01.2015 - 12.2016
Entrepreneur, CEO
S & S Group and Financial Services
11.2012 - Current
Surgical Assistant
Mount Sinai Medical Center
10.2010 - 03.2015
Managing Director and Resident Medical officer
S & S GROUP
06.2005 - 02.2010
The Institute of Clinical Pastoral Training
Clinical Pastor/Chaplain Certificate from CPE UNIT 4
Spiritual Care Association
Certified Crisis, Trauma & First Response Chaplain from Crisis, Trauma & First Response Chaplain
New York State Chaplain Task Force
Crisis Trauma & First Response Chaplain from Crisis Chaplain
City Seminary Of New York
Master of Arts from Ministry In The Global City
City Seminary Of New York
Bible For Life Course
City Seminary Of New York
Ministry Fellowship
Samara State Medical University
M.D. from Psychiatry, Administration, Internal Medicine
Samara State Medical University
Bachelor of Science from Biochemistry, Microbiology, Psychology
ACCC & SCA
Board Certified Clinical Chaplain from Grief Support, Trauma Care, Counseling, Crisis
American Heart Associtation
CPR & First Aide from CPR
ADDITIONAL INFORMATION
Languages: English, Malayalam, Russian, Hindi & Tamil.
Certification
- Licensed Financial Professional - April 27, 2024
- Certificate: Introduction To Incident Command System FEMA; Emergency Management Institute, FEMA
- Certificate: First Aid CPR AED Program American Heart Association, Heart Association
- Certificate: Bible For Life Course City Seminary Of New York, New York, NY
- Certificate: Ministry Fellowship City Seminary Of New York, New York, NY