Rojeh Saad
Bayonne,NJ
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Responder
On Time Medical Transportation
08.2023 - Current
- Provide basic life support, including patient assessment, airway management, use of automatic defibrillator
- Drive ambulances, transporting patients to and from various medical facilities and/or homes in non-emergency and emergency situations.
- Provide oxygen therapy to patients.
- Lifting stretcher and securing patient for transport
- Communicate with patients, caregivers and family members in compassionate manner.
- Communicate with medical facility staff regarding patient
- Regularly communicate with dispatcher regarding transportation status and provides critical information.
Senior Sales Executive
Medical Diagnostic Laboratory
09.2022 - 02.2023
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Responsible for achieving annual sales and profit objectives.
- Obtained new business by presenting new test information, up selling, and seeking out new sources of revenues from clients.
- Developed and presented personalized sales presentations to professional audiences (physicians, laboratory staff, clinics, and group practices); demonstrated how MDL's technical features and services could benefit practice and help medical personnel provide quality patient care.
- Established positive long-term client relations through scheduling and conducting calls with clients.
- Developed and maintained full business pipeline of prospective clients and assumed all territory management in assigned geographic region.
- Provided timely and accurate reporting of pipeline, account plans and territory management activities as required.
- Maintained knowledge of competitors and their presence in assigned territory.
EMS Volunteer
Sayreville Emergency Squad
11.2020 - 08.2022
- Supported event planning efforts for annual fundraisers benefiting local volunteer rescue squads.
- Contributed to positive work environment by maintaining strong relationships with peers, supervisors, and community partners.
- Maintained accurate documentation of patient encounters according to regulatory standards while protecting sensitive personal information.
- Improved patient care by providing timely and accurate pre-hospital assessments, treatments, and interventions.
- · Responsible to ensure safe transport of patients to hospitals, conduct maintenance of ambulatory vehicles and equipment inspection.
Lead Concierge
NFC Amenity
03.2020 - 04.2021
- Mentored junior concierge team members, fostering supportive work environment conducive to professional growth.
- Contributed to positive work environment by maintaining open lines of communication with colleagues and actively participating in team-building activities.
- Developed strong relationships with local vendors and businesses to secure exclusive deals for residents, enhancing their experience at property.
Concierge
Adamas Building Services
05.2019 - 01.2020
- Provided exceptional customer service to diverse clientele, fostering atmosphere of inclusivity and respect.
- Addressed residents inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Bachelor of Science - Science & Technology HONORS
Kean University
Union, NJ05.2022
High School Diploma -
Bayonne High School
Bayonne, NJ06.2019
Skills
- Client Relationship Management
- Strategic Planning
- Sales Development
- Customer Service
- Strong Work Ethic
- Effective problem solving
- Problem-solving abilities
- Active Listening
- Critical Thinking
Certification
- EMR - Certified Emergency Medical Responder
Languages
Arabic
Native or Bilingual
French
Elementary
Timeline
Emergency Medical Responder
On Time Medical Transportation
08.2023 - Current
Senior Sales Executive
Medical Diagnostic Laboratory
09.2022 - 02.2023
EMS Volunteer
Sayreville Emergency Squad
11.2020 - 08.2022
Lead Concierge
NFC Amenity
03.2020 - 04.2021
Concierge
Adamas Building Services
05.2019 - 01.2020
Bachelor of Science - Science & Technology HONORS
Kean University
High School Diploma -
Bayonne High School
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