Rogelio "Junior" Lopez
Durant
Summary
Dedicated and experienced Shift Manager with a strong focus on customer service and team efficiency. Skilled in training staff, managing inventory, and implementing safety protocols to ensure high-quality operations.
Overview
7
7
years of professional experience
Work History
Shift Manager
Jimmy's Egg
Durant
12.2021 - Current
- Supervised daily operations to maintain high-quality customer service.
- Trained new staff on menu items and restaurant procedures.
- Managed inventory levels and ordered supplies to prevent shortages.
- Coordinated shift schedules to optimize labor efficiency.
- Resolved customer complaints to improve satisfaction and loyalty.
- Implemented safety protocols to uphold cleanliness standards.
- Conducted performance evaluations to enhance team effectiveness.
- Inspected work areas regularly to ensure compliance with organization standards.
Cook/Kitchen Team Leader
Rib Crib Bbq & Grill
Durant
08.2018 - Current
- Prepared and plated dishes according to daily menu requirements to ensure consistent quality.
- Maintained cleanliness and organization in kitchen areas throughout shifts to meet health standards.
- Collaborated with team members to deliver meals promptly during peak hours.
- Trained new kitchen staff on food preparation techniques to enhance operational efficiency.
- Monitored inventory levels, reporting shortages to management for timely reordering.
- Operated kitchen equipment safely while adhering to safety protocols to prevent accidents.
- Followed established food handling procedures to maintain safety and freshness of ingredients.
Education
High School Diploma -
Hunter Huss High School
Gastonia, NC05-2021
Skills
- Quality control and food safety
- Team leadership and staff training
- Delegation and time management
- Workplace safety practices
- Problem solving strategies
- Customer service excellence
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Shift Manager
Jimmy's Egg
12.2021 - Current
Cook/Kitchen Team Leader
Rib Crib Bbq & Grill
08.2018 - Current
High School Diploma -
Hunter Huss High School
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