Business Analyst, with 3 years of wide based involvement with business activities, Information technology, decision making, maintaining customer relations and business improvement. Exposed to different SDLC environment including Agile methodologies and performed data analysis/gap analysis to maximize productivity, profitability and competitiveness by transforming technology plans into powerful business solutions.
• Participated in facilitating requirements gathering meeting, writing functional requirement /design documents(eg. process mapping) documenting details of user needs for developing new feature enhancements and /or new applications.
• Created and maintain general dashboards to track product/ business KPIs, monitoring/updating of issue and participated in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
• Conducted Demo Sessions, Requirements analysis and Design Review meetings, Test Cases (for both SIT/UAT) and defect review meetings to assess the technical/testing requirements against the original business requirements and needs.
• Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities
• Conducted low to moderately complex SQL queries and work with other data extraction and analytic tools to validate and/or develop analysis and create reports and dashboards
• Presented study issues, methods and findings in report, graph, chart, table or other form using Excel and PowerBI
• Used SharePoint, Jira, Trello and Confluence to work collaboratively with the team being cross-functional.
• Took the lead on implementation of the JDA Demand Planning, Forecasting and Fulfillment module assisting in translating business needs to IT requirements.
• Learned C++ to design app, gave UI/UX designing and successfully deployed within 2 months.
• Participated in design sessions in prototyping new systems for enhancing business processes, operations and information process flows
• Performed benchmarking and surveyed students of the university to identify problems, resolve issues and improve the process to ensure a stable and accurate solution
• Conducted ad-hoc analysis and make recommendations to management
• Used Visio/ Edraw max for wireframes and process modelling.
SQL
Scrum Master
Certified Associate Project Manager
Scrum Master
Data Analytics for Business Professionals
Six Sigma
Strategic Planning
SQL