Rojina Upreti
STERLING,VA
Summary
Experienced professional with a background in Computer Science, specializing in customer service and technical problem-solving. Proven ability to thrive in dynamic environments, communicate effectively, and adapt to new challenges. Recognized for strong work ethic and collaborative skills, consistently delivering results.
Overview
2
2
years of professional experience
Work History
Sales Associate/Cashier
Walmart
STERLING, VA
10.2024 - 11.2025
- Provided exceptional customer service by assisting shoppers and resolving inquiries.
- Operated cash registers accurately while processing transactions.
- Managed returns and exchanges efficiently to enhance customer satisfaction.
- Strengthened communication, time management, and multitasking skills in a high-volume environment.
Jr. Frontend Developer
Phoenix Solutions Pvt.Ltd
Kathmandu, Nepal
03.2024 - 05.2024
- Improved system performance by 35% through the development and optimization of responsive frontend components using HTML, CSS, and Bootstrap.
- Coordinated project schedules and tracked development progress to ensure efficient stakeholder communication and alignment.
- Conducted rigorous testing and debugging, achieving a 50% reduction in reported UI issues, and enhancing system compatibility.
Education
Bachelor of Science - Computer Science And Information Technology
Tribhuvan University [New Summit College]
Kathmandu,Nepal01-2024
Skills
Web development: HTML, CSS, JavaScript, Bootstrap
Development tools: VSCode, Microsoft Office Suite
Agile methodologies: Scrum, task prioritization, risk management
Language proficiency: English and Nepali
- Customer service excellence
- Attention to detail
- Conflict resolution strategies
Leadership and activities
New Summit College Kathmandu,Nepal
Project Coordinator-TechTrix Bootcamp
- Directed task assignments by evaluating team skills and availability, ensuring optimal resource allocation and project success.
- Established and maintained structured workflows, enhancing team collaboration and productivity.
- Spearheaded logistics planning, scheduling, and participant engagement for bootcamp events, resulting 20% increase in attendee satisfaction.
Timeline
Sales Associate/Cashier
Walmart
10.2024 - 11.2025
Jr. Frontend Developer
Phoenix Solutions Pvt.Ltd
03.2024 - 05.2024
Bachelor of Science - Computer Science And Information Technology
Tribhuvan University [New Summit College]