Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
R Haynes

R Haynes

Administration Assistant/ Case Manager
Houston,Texas

Summary

Dependable Case Manager and Organized Administrative support professional with 5+ years of experience with helping families, child services, mental health, and general social work. Also offering versatile office management skills and proficiency in Quick Books and Microsoft Office programs. A strong planner and problem solver who can adapt to changes, works independently, exceeds expectations and able to juggle multiple priorities and meet tight deadlines without compromising quality.

Overview

15
15
years of professional experience
3
3
years of post-secondary education

Work History

Field Technician

Hydrochem PSC
Deer Park, Tx
10.2017 - 11.2020
  • Responsible for helping clients install, repair, and maintain equipment
  • Perform wide ranges of physical activities that require strength and flexibility of whole body for handling, positioning, moving and manipulating equipment and materials, emergency response, vacuum truck operations, waste disposal, site remediation and high-pressure water blasting.
  • Able to lift up to 50 pounds
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components
  • Read and interpreted technical manuals and schematics to understand systems design and operations
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction

Administrative Assistant/Case Manager

Harvest Healthcare Service
Houston, TX
04.2007 - 08.2018
  • Direct or coordinate supportive services department of business, agency, or organization
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency
  • Set goals and deadlines for departments
  • Acquire, distribute and store supplies
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or disposal of records.
  • Evaluated and recommended appropriate social programs, federal grants and refunds, and benefit packages.
  • Administered cases involving guardianship, well-being, financial burden, and housing needs.
  • Opened, sorted and distributed incoming messages and correspondence to 15-person team

Medical Assistant

Alsea Place
Houston, TX
05.2006 - 09.2011
  • Record patient’s medical history, vital statistics and information such as test results in medical records
  • Prepare treatment rooms for patient examinations, keeping rooms neat and clean
  • Interview patients to obtain medical information and measure their vital signs
  • Authorize drug refills and provide prescription information to pharmacies
  • Prepare and administer medications as directed by an physician
  • Show patients to examination rooms and prepare them for A physician
  • Explain treatment procedures, medications, diets and physicians' instructions to patients
  • Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures
  • Collect blood, tissue or other laboratory specimens, log specimens, and prepare them for testing.
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Collected and documented patient medical information such as blood pressure and weight
  • Sanitized, restocked, and organized exam rooms and medical equipment

Education

Some College (No Degree) - Human Resource Management

Houston Community College
Houston, TX
04.2012 - 06.2014

CERTIFICATE - ADMINISTRATION ASSISTANT AND MEDICAL ASSISTANT

Academy of Healthcare Professions
Houston, TX
03.2006 - 05.2007

Skills

Negotiation & Collaboration Cultural Sensitivity & Diversification Awareness Compassion & Empathy Time Management Communication & Listening

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Timeline

Field Technician

Hydrochem PSC
10.2017 - 11.2020

Some College (No Degree) - Human Resource Management

Houston Community College
04.2012 - 06.2014

Administrative Assistant/Case Manager

Harvest Healthcare Service
04.2007 - 08.2018

Medical Assistant

Alsea Place
05.2006 - 09.2011

CERTIFICATE - ADMINISTRATION ASSISTANT AND MEDICAL ASSISTANT

Academy of Healthcare Professions
03.2006 - 05.2007
R HaynesAdministration Assistant/ Case Manager