Rokshana Ahmed

Conducting Interviews daily, and selecting the appropriate candidates for the opportunity, Setting interviews,confirmation calls, email, appointments, Training and involvement in advertising processes. Communicate effectively with candidates, management, and key partners to ensure that business objectives can be met.

• Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Assisted patients in filling out check-in and payment paperwork.
• Built and maintained positive working relationships with patients and staff.
• Verified insurance eligibility and coverage for patients.
• Handled customer service inquiries in person, via telephone and through email.
• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Managed patient registration process, confirming data accuracy and completeness.
• Developed and implemented customer service policies and procedures.

Provide superior customers service by assisting customers with their shopping needs, asking questions about their home improvement products and answering questions about the products and setting an appointment for their Home for demonstration.

• Greeted customers and helped with product questions, selections, and purchases.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Utilized upselling techniques to promote additional products and increase sales.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.

Greeted Customers and assisted them with selection of cars. Assisted customers directly by locating cars, presentation, answered customer's telephone calls and in-person inquiries, follow up with customers and setting up an appointment to bring them back at the dealer. Set new monthly sales record every month. Certified car sales representative.

• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Completed registration paperwork and sales documentation.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Recommended complementary purchases to customers, increasing revenue.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Prepared purchased vehicles and completed final delivery checks.

Greeted Customers and assisted them with selection of cars. Assisted customers directly by locating cars, presentation, answered customer's telephone calls and in-person inquiries, follow up with customers and setting up an appointment to bring them back at the dealer. Set new monthly sales record every month. Certified car sales representative.

• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Completed registration paperwork and sales documentation.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Developed successful sales strategies to maximize customer satisfaction and profit.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Recommended complementary purchases to customers, increasing revenue.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Monitored customers for signs of security concerns and escalated issues to management..
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Prepared purchased vehicles and completed final delivery checks.

Greeted Customers and assisted them with selection of cars. Assisted customers directly by locating cars, presentation, answered customer's telephone calls and in-person inquiries, follow up with customers and setting up an appointment to bring them back at the dealer. Set new monthly sales record every month. Certified car sales representative.

• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Completed registration paperwork and sales documentation.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Met customers on lot and in showroom to discuss available vehicles and options.
• Developed successful sales strategies to maximize customer satisfaction and profit.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Recommended complementary purchases to customers, increasing revenue.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Monitored customers for signs of security concerns and escalated issues to management.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Prepared purchased vehicles and completed final delivery checks.

Assisted Customers Directly by Locating products, Greeted Customers and Assisted them with item selection. Answered customer's telephone and In-person inquiries. Handled customers problems with patience and

sensitivity. Set up advertising signs, and displays to increase sales.

Worked with computer, set new monthly sales record every month. Certified Audio sales representative.

• Computed total costs and profit requirements for customer sales to provide accurate pricing.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Determined customer needs and interests to recommended Audio/Video/Telecommunication products to customers.
• Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
• Increased revenue with strategic upselling of products and services to existing customers.
• Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
• Promoted new products and services to existing customers, driving revenue growth and satisfaction.
• Delivered superior customer service to retain existing customers and attract future customers.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Generated advertising brochure for vendor use.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Negotiated prices, terms of sales and service agreements.
• Achieved or exceeded company-defined sales quotas.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.