Roksolana Mutka
Clifton
Summary
I have a solid foundation in customer service and communication, and am eager to learn and develop in fast-paced environment. I possess strong problem-solving abilities and effective time management skills, brining them with a positive mindset and willingness to grow professionally. Ready to apply my customer service and communication skills in General Service Representative role.
Overview
2
2
years of professional experience
Work History
E-Commerce Intern
Netcost Market
Paramus, NJ
11.2025 - 01.2026
- Provided customer service support, addressing inquiries and resolving issues promptly via online channels.
Sales Associate
Vivi Bubble Tea
Clifton, NJ
02.2024 - 10.2025
- Provided service to 50+ customers daily, customer satisfaction continually rose
- Collaborated with customers in creating items of sp requests
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on restaurant protocols and best practices.
Education
Bachelor of Science - Marketing
Fairleigh Dickinson University
Teaneck, NJ05.2029
Skills
- Customer Service
- Time Management
- Adaptability
- Payment processing
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Interests
- Cooking
- Baking
- Learning to create AI visuals, (Images/ videos)
Timeline
E-Commerce Intern
Netcost Market
11.2025 - 01.2026
Sales Associate
Vivi Bubble Tea
02.2024 - 10.2025
Bachelor of Science - Marketing
Fairleigh Dickinson University