Rola Halabi
Eugene, OR 97401-4173,OR
Summary
Strategic multi-unit leader with 10+ years of experience driving operational excellence across hospitality, retail, and food service. Known for scaling teams, optimizing processes, and delivering measurable growth. Adept at leading cross-functional initiatives and mentoring high-potential talent. Now seeking a district manager or director-level role to bring transformative leadership to a new industry.
Overview
17
17
years of professional experience
Work History
Store Manager
Starbucks Coffee Company
04.2011 - 08.2025
• Led 3 high-volume locations with $6M+ annual revenue
• Increased regional sales by 18% YoY through team engagement and promotions
• Mentored 5 shift supervisors into management roles, boosting internal promotion rate by 40%
• Reduced inventory waste by 22% via process redesign and vendor renegotiation
• Ranked in top 5% for customer satisfaction across Pacific Northwest region
Assistant Store Manager
Kroger Marketplace
03.2023 - 03.2024
• Managed HR and Fresh Departments, supporting 200+ associates
• Led recruitment and onboarding for 100+ seasonal hires with 95% retention
• Optimized scheduling to reduce labor costs by 12% without impacting service
• Improved shrink control in partnership with department leads, saving $75K annually
Director of Food and Beverage
Ramada Inn by Wyndham
02.2009 - 09.2011
• Increased F&B sales by 4–6% through menu innovation and promotions
• Reduced costs by 6% while maintaining 92% customer satisfaction
• Improved staff retention to 49% via training and career development
• Grew Bar Lounge sales by 8% through creative event programming
Education
Associate of Science - Hotel Management
C&E College
Beirut, Lebanon05.1994
Skills
Multi-Unit Operations
Strategic Planning & Execution
Talent Development & Coaching
P&L Management
Inventory Optimization
Recruitment & Onboarding
Customer Experience Strategy
Process Improvement
Additional Information
* Awards:
Manager of the Quarter (Q4 2016), (Q1 2014), and (Q4 2019)– Recognized for outstanding leadership and performance across the Western Mountain Area
Manager of the Quarter (Q2 2025)– Recognized for outstanding leadership and performance across the Northwest Pacific Area
- * Took Coffee Break for 1 year 2023-2024
Timeline
Assistant Store Manager
Kroger Marketplace
03.2023 - 03.2024
Store Manager
Starbucks Coffee Company
04.2011 - 08.2025
Director of Food and Beverage
Ramada Inn by Wyndham
02.2009 - 09.2011
Associate of Science - Hotel Management
C&E College