Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland Dinoso

Alameda,CA

Summary

Results-driven operations manager with a strong focus on inventory control and cross-functional collaboration. Proven ability to implement efficient processes and enhance team productivity.

Overview

7
7
years of professional experience

Work History

Operations Manager

Bon Appetit Management
San Jose, CA
05.2025 - Current
  • Managed daily operations to ensure efficient workflow and productivity.
  • Developed and implemented standard operating procedures for team processes.
  • Coordinated cross-departmental communication for project alignment and updates.
  • Oversaw inventory management and supply chain logistics for optimal efficiency.
  • Trained and mentored staff on operational best practices and safety protocols.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.

Operations Lead

Hungry Marketplace
San Francisco, CA
10.2021 - 05.2025
  • Performed quality control and monitored production efforts.
  • Monitored supply chain and managed logistics functions for company.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Created programs and circulated internal resources to enhance workers' technical and safety standards knowledge, according to regulatory and organizational expectations.

Youth Basketball Coach

YMCA
Richmond, CA
01.2019 - 04.2020
  • Provided instruction to kids from 5-14 years of age about the fundamentals of basketball.
  • Promoted good sportsmanship with competing teams on- and off-the court.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Acted as positive role model for team participants and in community.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.

Catering Operations Specialists

Chewse
San Francisco, CA
05.2019 - 03.2020
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Designed catering packages to increase sales and customer experience.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Fulfillment Supervisor

Amazon
Richmond, CA
12.2018 - 09.2019
  • Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
  • Cross-trained new associates on picking and filling orders for warehouse products.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Maintained compliance with company safety policies and called violations to attention of management.

Education

Some College (No Degree) - General Studies

Diablo Valley College
Pleasant Hill, CA

Skills

  • Operations management
  • Inventory control
  • Cross-functional collaboration
  • Team leadership
  • Quality assurance
  • Process optimization

Timeline

Operations Manager

Bon Appetit Management
05.2025 - Current

Operations Lead

Hungry Marketplace
10.2021 - 05.2025

Catering Operations Specialists

Chewse
05.2019 - 03.2020

Youth Basketball Coach

YMCA
01.2019 - 04.2020

Fulfillment Supervisor

Amazon
12.2018 - 09.2019

Some College (No Degree) - General Studies

Diablo Valley College

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