Roland Guillen

• Maintained detailed and organized records of all employee records. Implementing a new organizational record keeping system, one that the branch still uses to this day.
• Reviewed customer needs and financial means to determine appropriate policy offerings.
• Increased policy sales by developing and maintaining strong relationships with clients.

• Maintained customer happiness with forward thinking strategies focused on addressing customer needs and resolving concerns.
• Executed multiple projects efficiently, including merchandise resets and large scale inventory reorganization.
• Collaborated with store management to suggest actionable improvements and corrective action plans.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Coordinated warehouse organization scheme and product placements.
• Worked closely with contractors and customers, designing, and scheduling installs

• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Consistently lifted materials weighing as much as 75 pounds.
• Checked packages and merchandise for damage and notified vendors.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Pulling aluminum billets from casting pit and moving them to the homogonizer to cook.

Operating saw to cut aluminum billets and bundle for shipment

Assisting in clean up and loading of multiple furnaces utilizing forklifts of multiple sizes as well as a front end loader