Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
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Roland Hammork

Oakland,CA

Summary

Visionary professional leader with a proven track record of transforming learning objectives into high-impact programs. Leveraging 2 decades of experience in utilities, I spearhead dynamic training strategies that empower teams to excel in complex technical environments. Passionate about fostering a culture of continuous learning, I drive innovation and excellence while managing multimillion-dollar budgets. I inspire and mentor teams to achieve their full potential.

Overview

30
30
years of professional experience

Work History

Director of Gas Technical Training

Pacific Gas & Electric
Oakland, CA
02.2023 - Current
  • Successfully manages a training budget of more than $30 million, demonstrating cost-effectiveness and resource allocation.
  • Spearheaded the development and execution of comprehensive technical training programs, resulting in a 40% increase in employee skill proficiency within the first year.
  • Developed and executed a strategic training roadmap aligned with organizational goals, ensuring workforce readiness for evolving technologies.
  • Oversaw the development of a competency framework, aligning training programs with career progression paths.
  • Implemented feedback mechanisms, resulting in a 15% improvement in training effectiveness.
  • Established key performance indicators to track progress towards goals.
  • Conducts regular benchmarking against industry standards, ensuring the organization remains a leader in technical training excellence.
  • Negotiates agreements with external partners such as contractors or consultants.

Construction and Compliance Manager

San Diego Gas & Electric Co
San Diego, CA
08.2018 - 01.2023
  • Established and enforced standards and work methods, improving safety and team performance by 30%.
  • Successfully managed a $3,000,000 budget, optimizing spending and achieving financial goals through strategic planning, cost analysis, and resource allocation.
  • Professional, and proactive communication with department and executive leadership on the progress of compliance initiatives and strategies.
  • Ensured effective communication of changes in regulations or policies throughout the organization and externally to our contractor partners.
  • Responsible for the oversight and management of enterprise-wide compliance training for employees and contractor workforce.
  • Oversaw the development of compliance aids and implemented strategies to ensure processes and procedures are adequate for regulatory compliance.
  • Provided guidance to internal employees and contractor employees on compliance processes and procedures for electric, gas, and civil construction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Gas Operations Training & Compliance Supervisor

San Diego Gas & Electric Co
San Diego, CA
01.2014 - 08.2018
  • Developed, maintained, and implemented a paperless compliance solution for more than 2,000 coworkers and contractors within the Gas Operations department.
  • Assisted in designing course curriculums that met organizational objectives while adhering to industry standards.
  • Conducted internal and external audits to determine the effectiveness of training and compliance process improvements.
  • Managed Operator Qualifications (OQ) for over 2,000 internal employees and contractors under the DOT-PHMSA 49 CFR Part 192 Rule.
  • Successfully completed 5 California Public Utilities Commission (CPUC) audits on the Gas Operator Qualifications program resulting in ZERO citations or fines.
  • Collaborated with leadership to devise strategies to improve processes and risk controls as well as implement new systems and best practice guidelines.
  • Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
  • Monitored regulatory developments to communicate risks or opportunities to relevant groups.
  • Planned and executed compliance audits to check company policies, procedures and controls.

Operations Training Instructor

San Diego Gas & Electric Co
San Diego, CA
01.2011 - 01.2014
  • Responsible for the training of management employees, represented employees, and contractors in the Gas Operations department.
  • Maintained records of training sessions including attendance sheets, evaluations forms and other related documents.
  • Monitored, evaluated and recorded training program effectiveness.
  • Collaborated with subject matter experts to design course content that met organizational standards.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Digitized all training materials and implemented an electronic platform for training delivery.
  • Coordinated and attended Instructor development training.

Gas Field Technician

San Diego Gas & Electric Co
San Diego, CA
02.2007 - 12.2010
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Operated a variety of hand tools and machinery related to field work tasks.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
  • Inspected work areas for safety issues before beginning any task.
  • Operated equipment with strong focus on safety and ground communication.
  • Assisted with diverse construction challenges to help team and customer.
  • Read plans, instructions or specifications to determine work activities.

Maintenance Splicing Technicain

Pacific Bell/ SBC Communications
San Diego, CA
11.1999 - 01.2007
  • Performed copper and fiber optic splicing and termination of cables in accordance with engineering specifications.
  • Troubleshot, tested, and repaired copper cables and fiber optic networks.
  • Worked closely with other technicians to install and terminate cables for new construction projects.
  • Responded quickly to emergency service calls from customers experiencing issues with their networks or connections due to weather-related events or damages.
  • Utilized a variety of hand tools such as cutters, strippers, crimpers, and splicing tools when preparing cables for installation or repair work.
  • Installed, terminated, tested, and repaired copper cables using fusion splicing equipment.
  • Pulled lines to proper tension for safety and durability of installation work.
  • Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
  • Completed line work at heights using bucket trucks and underground using access points.
  • Worked with truck-mounted reels to complete large installation projects.

E-5 (SW)

US Navy
San Diego, CA
11.1993 - 11.1999
  • Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
  • Displayed leadership in accomplishing assignments and learning new skills.
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Completed day-to-day duties accurately and efficiently.

Education

Bachelor of Science - Business Administration And Management

Arizona State University
Tempe, AZ

Skills

  • Charismatic Leader
  • People Management
  • Operations Management
  • Budget Management
  • Capital Spending
  • Contract Management
  • Staff Development
  • Content Development
  • Legal and Regulatory Compliance
  • Financial Reporting
  • Government Relations

Accomplishments

  • Winner of the 2022 Grant Valentine Team Safety Award from San Diego Gas and Electric.
  • Successfully completed 5 California Public Utility Commission (CPUC) audits with ZERO violations and citations.
  • Green belt in Lean Six Sigma.
  • Appointed as a Qualifications Committee member on the ASME B31Q committee to represent San Diego Gas and Electric for from 2016 - 2018.

Affiliations

  • Volunteers in various community clean-up projects.
  • Actively learning to speak Spanish.

Languages

English
Native/ Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

Director of Gas Technical Training

Pacific Gas & Electric
02.2023 - Current

Construction and Compliance Manager

San Diego Gas & Electric Co
08.2018 - 01.2023

Gas Operations Training & Compliance Supervisor

San Diego Gas & Electric Co
01.2014 - 08.2018

Operations Training Instructor

San Diego Gas & Electric Co
01.2011 - 01.2014

Gas Field Technician

San Diego Gas & Electric Co
02.2007 - 12.2010

Maintenance Splicing Technicain

Pacific Bell/ SBC Communications
11.1999 - 01.2007

E-5 (SW)

US Navy
11.1993 - 11.1999

Bachelor of Science - Business Administration And Management

Arizona State University

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Roland Hammork