Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roland Ismailgeci

New York,NY

Summary

Motivated professional considered talented leader and driven problem solver. Offers outstanding attention to detail and coordination. Dedicated Resident Manager skilled at overseeing successful residential operations at luxury facilities. Successful at handling administrative, building maintenance and emergency response requirements with calm, level-headed approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Superintendent

The MOINIAN Group
04.2022 - Current
  • 20 Units/Rental
  • Live-Out / On Call Superintendent
  • Oversees scheduling for move-ins, move-outs, transfers and make sure the apartments are ready
  • Renovate the apartments (Painting, Sheetrock, Electrical, Plumbing, Flooring)
  • Keep the building cleaned every day. Sweep, mop and clean outside and inside the building
  • Check and clean the refuse rooms and compactor room everyday
  • Ensure trash and recyclables are disposed and picked-up properly on sanitation days
  • Purchase all maintenance supplies and Building supplies and Maintenance
  • Handle the custodial duties and maintenance of an 20-unit mid-rise building
  • Good working knowledge of building systems (Boiler, Plumbing, Electric, HVAC)
  • Inspect all equipment (Fire alarms, Fire pump room, Elevator and Boiler)
  • Conduct regular inspections of the building common areas and perform routine maintenance for all building spaces
  • Maintain and nurture working relationships with the property manager and department leaders

Handyman

The MOINIAN Group
01.2020 - Current
  • 476 Units/High-End Luxury Building Rental
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Assisted tenants in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
  • Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
  • Make the apartments ready for move-ins, move-outs, transfers and coordinate with the Resident Manager
  • Provided exceptional customer service by actively listening to tenants concerns and effectively communicating solutions to their problems.
  • Good working knowledge of building systems (Boiler, Plumbing, Electric, HVAC)
  • Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
  • Assisted in the training of new handymen by sharing knowledge and best practices for completing various tasks efficiently while maintaining high standards of quality.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.

Education

32 BJ-Courses
Manhattan, NY

High School Diploma -

Sami Frasheri
Albania
01.2014

Skills

  • Operations Management
  • Knowledge of building codes and safety standards
  • Strong problem solving and customer service skills
  • Monitoring systems and documentation
  • Proficient in all computer systems
  • Good skills in HVAC, Electric, Plumbing, Carpentry, and Painting

Certification

  • P99 License, Con Low Psi Oil Burn
  • P98 License, Fuel-Oil pipping and Storage System

Timeline

Superintendent

The MOINIAN Group
04.2022 - Current

Handyman

The MOINIAN Group
01.2020 - Current

32 BJ-Courses

High School Diploma -

Sami Frasheri
Roland Ismailgeci