Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Roland Lyons

Roland Lyons

Roseburg,OR

Summary

Experienced professional driver with a strong focus on ensuring timely deliveries, safe driving practices, and excellent customer service. Known for efficient route planning, vehicle maintenance skills, and ability to adapt to changing schedules. Reliable team player driven by results, ready to excel in this role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Van Driver

First Student School Services
09.2024 - Current

Battle Desk NCO

Oregon Army National Guard
08.2024 - Current
  • Managed phone and radio operations for 51 Liaison Monitoring Teams.
  • Established professional connections with multinational entities in 12 countries.
  • Executed tasks using Microsoft Excel and Word skillfully.
  • Ensured office environment remained tidy through regular cleaning.
  • Demonstrated proficiency in handling multiple tasks simultaneously.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.

Food Service Supervisor

Oregon Army National Guard
01.2014 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Security Officer

Seven Feathers Casino & Resort
05.2023 - 08.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Resident

Adapt
12.2022 - 03.2023
  • Developed rapport with residents and families, ensuring open communication and trust.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
  • Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
  • Collaborated with campus security to maintain a safe living environment for all residents.
  • Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.

Fence Laborer

Freedom Fence
07.2022 - 09.2022
  • Improved client satisfaction by promptly addressing concerns and providing exceptional customer service throughout projects.
  • Streamlined project timelines by effectively collaborating with team members to complete tasks on schedule.
  • Expanded client base by consistently delivering professional results that exceeded expectations in terms of quality and aesthetics.
  • Reduced material waste by accurately calculating required supplies for each installation job.
  • Assisted in the accurate measurement and marking of fence lines, ensuring precise installations every time.
  • Optimized material usage during installations, minimizing costs without sacrificing quality or durability of fences.
  • Ensured optimal fence durability with proper post-setting techniques and attention to detail.
  • Provided excellent pre-installation services, including site preparation and land clearing as needed.
  • Supported team morale by fostering open communication and problem-solving skills within the group.
  • Maintained a clean and organized work site, promoting a safe working environment for all team members.

Medical Records Clerk

Conifer Health
03.2022 - 06.2022
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.

Armed Messenger

GardaWorld Cash Services
02.2021 - 03.2022
  • Provided exceptional customer service while handling sensitive information with discretion and professionalism.
  • Reduced errors in cash processing by performing detailed reconciliations at the end of each shift, minimizing discrepancies between expected funds received versus deposits made.
  • Implemented security protocols for clients'' premises during pick-up and delivery, ensuring the protection of assets and personnel at all times.
  • Completed accurate documentation for each assignment, maintaining accountability and ensuring compliance with regulatory requirements.
  • Exemplified commitment to safety by successfully completing numerous armed courier missions without incident, showcasing reliability and professionalism in high-risk situations.
  • Demonstrated adaptability when faced with unexpected challenges or obstacles during assignments, swiftly taking action to resolve issues efficiently.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.
  • Drove safely at all times to avoid accidents and harm.

Education

Welding

Wolf Creek Job Corps
Glide, OR
06.2012

General Studies

Yoncalla High School
Yoncalla, OR
06.2008

Skills

  • Conflict resolution techniques
  • Customer service
  • Strong communication skills
  • Safe driving practices
  • Patience and composure
  • Defensive driving techniques
  • Accident prevention strategies
  • Route planning
  • Flexibility in scheduling

Certification

THIS CERTIFIES THAT ROLAND R Lyons HAS SUCCESSFULLY COMPLETED Military Occupational Code (MOC) Crosswalk 2025-04-19

Accomplishments

  • Army achievement award x2 (Kosovo Deployment 2020 & Annual training 2024)
  • Army coins for Work of excellence x2 (Annual training in California 2023)

Timeline

Van Driver

First Student School Services
09.2024 - Current

Battle Desk NCO

Oregon Army National Guard
08.2024 - Current

Security Officer

Seven Feathers Casino & Resort
05.2023 - 08.2023

Resident

Adapt
12.2022 - 03.2023

Fence Laborer

Freedom Fence
07.2022 - 09.2022

Medical Records Clerk

Conifer Health
03.2022 - 06.2022

Armed Messenger

GardaWorld Cash Services
02.2021 - 03.2022

Food Service Supervisor

Oregon Army National Guard
01.2014 - Current

Welding

Wolf Creek Job Corps

General Studies

Yoncalla High School

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