Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland Martin

Chicago,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Dean of Students

Chicago Public Schools CPS
01.2011 - Current
  • Oversaw disciplinary processes with fairness and consistency while adhering to institutional policies.
  • Served as a liaison between students, parents, faculty, and administration to facilitate communication and resolve conflicts.
  • Promoted a positive campus culture by fostering collaboration among faculty, staff, and students.
  • Provided leadership in crisis management situations, ensuring the safety and well-being of all community members.
  • Developed strategies to improve student behavior school-wide and help teachers better manage classroom environments.
  • Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
  • Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
  • Led efforts to boost student attendance and on-time arrivals with ambitious parent relations initiatives.
  • Implemented consistent uniform policies for male and female students to avoid body shaming and increase compliance.
  • Streamlined administrative processes for greater efficiency in handling student concerns and issues.
  • Implemented proactive measures to prevent incidents of bullying or harassment within the school community.

Night Club Security

Zella's Bar And Grill
06.2011 - 12.2019
  • Conducted regular perimeter patrols to identify potential risks and maintain optimal venue security.
  • Facilitated timely emergency responses by maintaining clear communication channels with fellow security staff and management.
  • Acted as a reliable liaison between club management and patrons, addressing concerns and disputes in a fair, professional manner.
  • Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
  • Deescalated potential conflicts through tactful communication and proactive intervention strategies.
  • Established strong working relationships with neighboring businesses, promoting collaboration on shared security initiatives for mutual benefit.
  • Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
  • Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.
  • Collaborated with local law enforcement agencies, resulting in a safer nightlife experience for patrons.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Ejected unruly patrons from premises.

Education

Bachelor of Science - Social Work

Michigan State University
East Lansing, MI
2011

Skills

  • Parental Communication
  • Student Engagement
  • Crisis Management
  • Student Development
  • Behavioral Management
  • Planning and coordination

Timeline

Night Club Security

Zella's Bar And Grill
06.2011 - 12.2019

Dean of Students

Chicago Public Schools CPS
01.2011 - Current

Bachelor of Science - Social Work

Michigan State University
Roland Martin