Roland Rodriguez
San Antonio,TX
Summary
Skilled Technician with a proven track record at Leading Edge Mechanical Ac and Heating, adept in troubleshooting and preventive maintenance. Elevates customer satisfaction through exceptional service and mechanical knowledge. Trained peers, enhancing team efficiency. Expert in equipment maintenance, blending attention to detail with strong relationship-building skills to exceed employer expectations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Technician
Leading Edge Mechanical Ac and Heating
01.2013 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Technician
ABC Home and Commercial Services
04.2012 - 08.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Technician
Christian Brothers Ac and Heating
05.2007 - 04.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Maintenance Technician
Barton Creek Landing Apts
07.2006 - 05.2007
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Maintenance Director
Carestone Assisted Living
06.2003 - 06.2006
- Monitored building systems and directed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
- Supervised employee performance, preventive maintenance, and safety.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Maintenance Technician
Vista Properties
06.2002 - 03.2003
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Mechanic
BOC Edwards
05.2000 - 04.2002
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Facilities Maintenance
Applied Materials
05.1999 - 05.2000
- Oversaw facilities maintenance efforts, ensuring a clean and safe environment conducive to worship and fellowship activities.
- Managed annual budgets for facilities maintenance, capital improvements, and emergency expenditures, ensuring cost-effective allocations.
- Developed comprehensive budgets for facilities maintenance projects, effectively allocating resources to maximize efficiency.
- Oversaw facilities maintenance and upgrades, providing a safe and functional work environment for staff members.
- Managed facilities maintenance schedules efficiently, ensuring all spaces remained functional and well-organized at all times.
- Oversaw facilities maintenance, liaising with external vendors to address repairs or other building issues promptly.
- Managed facilities maintenance requests, ensuring prompt response times and efficient issue resolution.
Education
HVAC -
Texas State Technical College
Waco, TX12.1999
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Customer interaction
- System troubleshooting
- Repair services
- Workload management
- Routine Inspections
- Team Training
- Relationship building
Certification
EPA
Timeline
Technician
Leading Edge Mechanical Ac and Heating
01.2013 - Current
Technician
ABC Home and Commercial Services
04.2012 - 08.2012
Technician
Christian Brothers Ac and Heating
05.2007 - 04.2012
Maintenance Technician
Barton Creek Landing Apts
07.2006 - 05.2007
Maintenance Director
Carestone Assisted Living
06.2003 - 06.2006
Maintenance Technician
Vista Properties
06.2002 - 03.2003
Mechanic
BOC Edwards
05.2000 - 04.2002
Facilities Maintenance
Applied Materials
05.1999 - 05.2000
EPA
HVAC -
Texas State Technical College
Similar Profiles
Erick CookeErick Cooke
Service Operations Manager at Cold Front Mechanical AC & HeatingService Operations Manager at Cold Front Mechanical AC & Heating
Antonio Rios IIIAntonio Rios III
Head Lead Installer at Air Dynamics Mechanical AC & HeatingHead Lead Installer at Air Dynamics Mechanical AC & Heating
Jesse Alamillo CarbajalJesse Alamillo Carbajal
Instructional Assistant at Leading Edge Academy MaricopaInstructional Assistant at Leading Edge Academy Maricopa