Roland Smith
Jacksonville,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
32
32
years of professional experience
Work History
Warehouse Packer
Fanatics
11.2021 - 05.2022
- Managed and trained employees by company guidelines
- Packaged items for shipping. Performed Quality Control.Performed audits of products. Searched warehouse for specific items for shipping. Worked with Microsoft Excel to do daily input of information required.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Created shipping labels to complete daily order processing.
- Loaded merchandise into specific packages suited for product dimensions.
- Operated tape machines, scales and label printers to package items correctly. Maintain printer operations.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Inbound Stower
Amazon
11.2020 - 07.2021
- Put items and products in robotic slots for delivery.
- Separated damaged items from functional ones before placing on shelves.
- Sorted over 100's of products onto shelves according to type, weight, and size.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Safely stacked items to maximize space within acceptable safety limits.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Coordinated with team members to receive shipments and store in proper locations.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Maintained safety and efficiency to maximize overall productivity and increase stowing rates by 100%.
- Used hand trucks and pallet jacks to safely move items to designated areas.
Customer Service Associate Cashier
Make My Cake
N.Y., New York
11.2012 - 03.2016
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Personnel Driver
JTA
02.2007 - 10.2012
- Would have set schedules to pick up and drop off physically and mentally challenge individuals to transport them to specific locations
- Picked up elderly clients on schedule appointment day then return them to their residence when done.
- Drove for Gator taxi for 3 years.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Coordinated efficient routes to avoid delays and optimize schedules.
Asst. Manager
Backyard Burger
09.2000 - 03.2001
- Performed all aspects of managerial duties
- Opened and closed facility
- Checked off deliveries for inventory.
- Counted register at opening and closing of facility.
- Managed employees for performance requirements.
Assembly Production Operator
Delco Remy Of America GM Subsidy
10.1997 - 07.2000
- Produced starter motors for GM automobiles and Marine vessels.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Conducted quality assurance inspections on finished components and identified issues.
- Troubleshot and repaired machine components to maintain smooth operations and avoid disruptions in production.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Tested finished products to perform quality assurance and identify discrepancies.
- Followed safety protocols to maintain safe working environment.
- Trained new assembly personnel on proper use of equipment.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Troubleshoot and resolved mechanical issues that occurred during assembly.
- Inspected completed products to encourage quality and adherence to company standards.
- Moved up to Production Line Operator Team Leader
Production Operator
Avery Dennison
02.1997 - 10.1997
- Used equipment properly to avoid workplace hazards or injuries
- Inspected final products for defects and flaws using proper QA procedures
- Inspected final products to assess compliance with quality standards and established tolerances
- Loaded supplies into machines by hand or by hoist
- Participated in training sessions to enhance skills and knowledge
- Set up and adjusted machines for day-to-day operations
- Took on additional shifts during peak work periods to keep projects on schedule
- Prepared machines for daily use by calibrating and performing preventive maintenance
- Adjusted machines to increase productivity for runs
- Production of vinyl covered notebooks
Security Guard Officer
Intrepid Museum
02.1990 - 03.1992
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
Education
Computer Networking Certificate - Information Technology
Advanced Career Training
Jacksonville, FL03.2001
No Degree - Restaurant And Food Safety Management
Meridian Community College
Meridian, MS12.2000
High School Diploma -
Charles Evans Hughes H.S.
N.Y. N.Y.05.1978
Skills
- 20 years Computer Skills
- Restaurant and Food Safety Training
- 20 years Great Customer Service
- Safe Driver on DL in FL for 25 years
- Knowledge of Jacksonville FL roadways
- Honorably Discharged Veteran
- Always keep an clean,professional appearance
- Took care of my mother who had a bad car accident from 2001 till 2005
- In between employment I would take care of family property in Mississippi by operating tractors and landscaping equipment
Timeline
Warehouse Packer
Fanatics
11.2021 - 05.2022
Inbound Stower
Amazon
11.2020 - 07.2021
Customer Service Associate Cashier
Make My Cake
11.2012 - 03.2016
Personnel Driver
JTA
02.2007 - 10.2012
Asst. Manager
Backyard Burger
09.2000 - 03.2001
Assembly Production Operator
Delco Remy Of America GM Subsidy
10.1997 - 07.2000
Production Operator
Avery Dennison
02.1997 - 10.1997
Security Guard Officer
Intrepid Museum
02.1990 - 03.1992
Computer Networking Certificate - Information Technology
Advanced Career Training
No Degree - Restaurant And Food Safety Management
Meridian Community College
High School Diploma -
Charles Evans Hughes H.S.
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