- Camping
- Embracing outdoor adventures such as various Clay pigeon sports, Fishing and Pheasant hunting with my dogs and friends
Roland Stuttard
Yonkers
Summary
Proven track record in customer engagement and quality control, effectively enhancing product standards and ensuring client satisfaction. Skilled in troubleshooting and detailed visual inspection.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Owner
Precision Floor Solutions Inc
02.2004 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw project timelines, ensuring on-time completion of flooring installations.
- Directed daily operations, ensuring adherence to quality standards in flooring installation and maintenance.
- Developed comprehensive project plans, coordinating resources to meet client specifications and deadlines.
- Cultivated strong client relationships, resulting in repeat business through exceptional service delivery and follow-up.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Hardwood Floor Installer/Floor Sander
Connolly Floors, American Custom Wood, Bailey Flooring.
08.1996 - 01.2004
Quality Control Inspector
Bon-Art International
07.1992 - 10.1994
Mechanical Engineer
Alloy Engineering Inc
09.1986 - 01.1992
Mechanical Fitter
Moffat Engineering
09.1984 - 09.1986
Education
City And Guilds - Engineering
Newry Technical College
Newry Co Armagh, Northern Ireland.Skills
- Experienced in operating power tools
- Skilled in using hand tools
- Customer engagement
- Quality control assessment
- Project coordination
- Detailed visual inspection
- Accurate recordkeeping
- Reporting and analysis
- Skilled in test equipment usage
- Troubleshooting
- Maintenance manual development
- Metal fabrication
- Complex problem solver
- On-site inspections
- Component functions and testing requirements
Certification
Ham radio Technical level.
Certified dingy sailing.
Youth leader
Interests
Timeline
Owner
Precision Floor Solutions Inc
02.2004 - Current
Hardwood Floor Installer/Floor Sander
Connolly Floors, American Custom Wood, Bailey Flooring.
08.1996 - 01.2004
Quality Control Inspector
Bon-Art International
07.1992 - 10.1994
Mechanical Engineer
Alloy Engineering Inc
09.1986 - 01.1992
Mechanical Fitter
Moffat Engineering
09.1984 - 09.1986
City And Guilds - Engineering
Newry Technical College