Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Roland Stuttard

Yonkers

Summary

Proven track record in customer engagement and quality control, effectively enhancing product standards and ensuring client satisfaction. Skilled in troubleshooting and detailed visual inspection.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Owner

Precision Floor Solutions Inc
02.2004 - Current
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw project timelines, ensuring on-time completion of flooring installations.
  • Directed daily operations, ensuring adherence to quality standards in flooring installation and maintenance.
  • Developed comprehensive project plans, coordinating resources to meet client specifications and deadlines.
  • Cultivated strong client relationships, resulting in repeat business through exceptional service delivery and follow-up.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Hardwood Floor Installer/Floor Sander

Connolly Floors, American Custom Wood, Bailey Flooring.
08.1996 - 01.2004

Quality Control Inspector

Bon-Art International
07.1992 - 10.1994

Mechanical Engineer

Alloy Engineering Inc
09.1986 - 01.1992

Mechanical Fitter

Moffat Engineering
09.1984 - 09.1986

Education

City And Guilds - Engineering

Newry Technical College
Newry Co Armagh, Northern Ireland.

Skills

  • Experienced in operating power tools
  • Skilled in using hand tools
  • Customer engagement
  • Quality control assessment
  • Project coordination
  • Detailed visual inspection
  • Accurate recordkeeping
  • Reporting and analysis
  • Skilled in test equipment usage
  • Troubleshooting
  • Maintenance manual development
  • Metal fabrication
  • Complex problem solver
  • On-site inspections
  • Component functions and testing requirements

Certification

Ham radio Technical level.

Certified dingy sailing.

Youth leader



Interests

  • Camping
  • Embracing outdoor adventures such as various Clay pigeon sports, Fishing and Pheasant hunting with my dogs and friends

Timeline

Owner

Precision Floor Solutions Inc
02.2004 - Current

Hardwood Floor Installer/Floor Sander

Connolly Floors, American Custom Wood, Bailey Flooring.
08.1996 - 01.2004

Quality Control Inspector

Bon-Art International
07.1992 - 10.1994

Mechanical Engineer

Alloy Engineering Inc
09.1986 - 01.1992

Mechanical Fitter

Moffat Engineering
09.1984 - 09.1986

City And Guilds - Engineering

Newry Technical College