Roland Terry

• Stayed current on the latest industry developments by attending training sessions, workshops, and conferences to continuously improve professional skills and knowledge of new HVAC technologies.
• Streamlined installation processes through the use of advanced tools and techniques to reduce job completion timeframes.
• Implemented new methods for reducing material waste during installations leading to significant cost reductions over multiple projects.
• Improved indoor air quality for clients by recommending and installing appropriate air filtration systems.
• Collaborated with team members to complete complex installation projects within tight deadlines.
• Mentored junior technicians in industry best practices for efficient heating, ventilation and air conditioning system installations resulting in improved overall team performance.
• Identified potential issues during routine inspections and recommended preventive measures, resulting in reduced equipment downtime and increased system longevity.
• Assisted with troubleshooting efforts when customers reported issues with their systems post-installation, providing timely resolutions that maintained high levels of customer satisfaction.
• Increased safety standards by adhering to strict federal, state, and local regulations during all HVAC installations.
• Worked overtime, holidays and weekends to accommodate company needs.
• Traveled to job sites for both scheduled and emergency appointments.
• Calibrated equipment to achieve maximum efficiency.
• Assisted in maintenance, repair and installation of ventilation systems.
• Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
• Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
• Optimized performance by balancing systems and calibrating controls.

Helped to a decrease in workplace accidents through following safety protocols during all tasks.

• Conducted periodic audits of cylinders stored onsite, verifying that inventory levels matched recorded data accurately.
• Assisted customers with connecting tanks to appliances safely, promoting proper usage techniques.
• Identified potential hazards in the yard area, implementing preventive measures to minimize risks to people and property.
• Operated forklifts efficiently during material movement tasks, reducing time spent on manual handling processes.
• Ensured proper handling and storage of hazardous materials, maintaining compliance with industry standards and regulations.
• Provided excellent customer service, assisting clients with propane purchases and addressing inquiries.
• Assisted in the loading and unloading of propane delivery trucks, ensuring timely deliveries to customers.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.
• Transported merchandise pallets to move in warehouse.
• Greeted store customers and discussed needs.