Roland Tremblay
Southbridge,US
Summary
Proactive and dependable leader with over 15 years of transportation experience.
Overview
20
20
years of professional experience
Work History
Regional Fleet and Driver Manager
Wolf Logistics LLC.
04.2023 - Current
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Conducted coaching sessions to improve overall driver effectiveness.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
- Conducted regular safety meetings to reinforce best practices among drivers while fostering a culture of continuous improvement.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Transportation Supervisor
KeHe Foods
04.2022 - 04.2023
- Manage daily operations
- Redirected shipments in transit in response to customer requests
- Ensured that all employees worked in a safe environment, and I promoted a work environment that boosted employee morale and engagement
- Increased customer satisfaction by resolving Service issues
- By keeping driver qualification files up to date, I was able to stay in compliance with DOT regulations
- Scheduled vehicle and equipment repairs and preventative maintenance
- In charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance
- In charge of warehouse improvement initiatives in order to improve operational efficiency
- Ensured DOT regulations were followed by properly documenting driver qualifications, permits, and equipment information
- Customers and supervisors were informed of all emergencies, weather delays, and carrier schedule changes
- Managed driver supervision and DOT compliance.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Improved working conditions for employees and fostered work environment that maximized employee morale and engagement.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Verified that drivers transported loads safely and complied with state DOT laws.
- Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
Regional Fleet Operations Manager
United Medical Systems
03.2017 - 07.2022
- Responsible for Day-to-Day operations for 12 drivers
- Responsible for Schedule changes, Breakdowns, Finding coverage
- DOT Compliance, Coaching and Discipline
- ELD Compliance, coaching and Discipline
- Kept track of employee attendance and punctuality, quickly addressing repeat issues to avoid long-term habits
- Performance reviews, Discipline, Hiring, Training
- Payroll, Vacations and PTO scheduling
Owner/Operator
All Wheels Detailing & Auto Sales INC.
01.2005 - 05.2017
- Day-to-day operations of the company, which included accounting, finance, human resources, marketing, and public relations
- Established processes to ensure superior customer experience.
- Expanded client base significantly.
- Trained new employees
- Resolved issues by professionally handling and addressing customer concerns.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High school or equivalent -
Tantasqua Regional High School
Sturbridge, MA01.1983
Skills
- DOT Regulations
- Excellent time management
- Proficient in MS Office
- Transportation management
- Supervision
- Safety compliance
- Scheduling
- Commercial driving expertise
- DOT Regulatory Compliance
- Fleet Management & Logistics
- Knowledge of state roads and highways
- Vehicle maintenance
- Driver scheduling
- Logistics coordination experience
- Active listening
Timeline
Regional Fleet and Driver Manager
Wolf Logistics LLC.
04.2023 - Current
Transportation Supervisor
KeHe Foods
04.2022 - 04.2023
Regional Fleet Operations Manager
United Medical Systems
03.2017 - 07.2022
Owner/Operator
All Wheels Detailing & Auto Sales INC.
01.2005 - 05.2017
High school or equivalent -
Tantasqua Regional High School
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