Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roland Valles

413 E. June St. Alpine,Texas

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

39
39
years of professional experience

Work History

Assistant Court Clerk

Brewster County
10.2023 - Current
  • Scanned existing and current court records
  • Assisted individuals on paying their citations via phone or in person
  • Answered phone calls regarding services provided by the Justice of the Peace office and actions individuals can take regarding their citations
  • Processed daily mail
  • Entered financial transactions using QuickBooks

Investigator

West Texas Regional Public Defenders
10.2018 - 06.2021
  • Documented findings and prepared detailed reports.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Interviewed and interrogated suspects.
  • Maintain a professional tone.
  • Conducted interviews with witnesses and clients.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Carefully documented statements, observations, and evidentiary materials.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
  • Assisted attorneys interview Spanish speaking clients

Court Clerk

Brewster County
04.2015 - 09.2018
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Supported courtroom operations during trials, ensuring all parties had necessary materials and equipment for smooth proceedings.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Assisted court in scheduling hearings, meetings and other events to support seamless operations.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Collected court fees and fines and recorded amounts collected in HillCountry.
  • Answered phone calls regarding services provided by the Justice of the Peace office
  • Assisted individuals in paying their citations via telephone or in person
  • Created and maintained court records using HillCounty
  • Assisted the judge in magistrating Spanish speakers in jail

Bookkeeper

Grand Companions Humane Society
09.2015 - 03.2018
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Completed payroll for 15 employees and maintained detailed records of procedures.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reported financial data and updated financial records in ledgers and journals.
  • Completed tax forms in compliance with legal regulations.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Inspected account books and recorded transactions.
  • Input financial data and produced reports using QuickBooks.
  • Maintained account accuracy by reviewing and reconciling checks monthly.

Manager-Curriculum Devolpment

Health And Human Services Commission
03.1985 - 08.2012
  • Managed and motivated 34 employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and stakeholders.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded numerous new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Education

Latin American History - History

Pontifical College Josephinum
Worthington, OH
05.1982

High School

Sanderson High School
Sanderson, TX
05.1978

Skills

  • Strong Organization
  • Court procedures understanding
  • Docket management
  • Problem-solving abilities
  • Legal Documentation
  • Fluent in Spanish
  • Researching skills

Timeline

Assistant Court Clerk

Brewster County
10.2023 - Current

Investigator

West Texas Regional Public Defenders
10.2018 - 06.2021

Bookkeeper

Grand Companions Humane Society
09.2015 - 03.2018

Court Clerk

Brewster County
04.2015 - 09.2018

Manager-Curriculum Devolpment

Health And Human Services Commission
03.1985 - 08.2012

Latin American History - History

Pontifical College Josephinum

High School

Sanderson High School

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Roland Valles