Roland Wilkinson
Spokane,WA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Commercial Property Accountant
Kiemle & Hagood
04.2023 - Current
- Verified accounts payable documentation and generated weekly check runs to pay invoices, tax and liabilities before predetermined deadlines.
- Prepared for year-end audit cycle by compiling documentation for income statement and balance sheet accounts.
- Monitored accounts payable and accounts receivable functions to accurately gauge organization cash flow.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Implemented new systems that streamlined property accounting processes, enhancing overall efficiency and productivity.
Administrative Assistant
AW Rehn & Associates
07.2021 - 01.2023
- Providing customer service via Mail, Email, Over the phone and in person to union members regarding their insurance eligibility and expenses
- Processing Daily payments and as part of the monthly closing processes, balancing Millions of dollars to provide the financial team with exact dollar amounts to be transferred to the proper institution
- Working directly with a local union and providing current as well as historical reports regarding members, events or finances based on the request
- Prepared and presented multiple monthly reports reflecting group finances, member counts, individual account balances, ETC: ...
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
Market Analytics Specialist
Engie Impact
09.2020 - 07.2021
- Used statistical methods to analyze data and generate useful business reports.
- Researching and noting utility consumption patterns and their discrepancies utilizing current and historical data to determine if consumption changes were due to weather and seasonal reasons or due to leaks or damages
- Regularly communicated and worked alongside other companies to resolve discrepancies and to ensure all our client needs were satisfied
- Resolving issues escalated by billing specialists
Billing Specialist
Engie Impact
07.2019 - 09.2020
- Audited and corrected billing and posting documents for accuracy.
- Researching and resolving possible interruptions of Utility Services, missing bills, Billing Edits, Analysis
- Edits, Build Spreadsheets in Excel for Payment Advances, to assist in tracking/analyzing billing edits, and for organizing billing specialist team communications
- Subject Matter Expert for all Billing Specialists, Team Captain responsible for leading and coaching a team of 6 Billing Specialist towards achieving their set goals
- Special analytical projects assigned by Client Representatives and Supervisors.
Sales Associate
Best Buy
11.2018 - 07.2019
- Assist and educate customers regarding their computer software, hardware, and components
- Complete point of sales for all recommended products
- Stock shelves and maintain displays
- Maintain daily and weekly sales and up sale goals such as daily sales target, credit card applications, and protection programs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Highschool Diploma -
Forrás Waldorf Általános Iskola és Gimnázium
Skills
- Friendly, Client Focused, Team oriented problem solver with 5 years experience in Customer service
- Advanced Excel, Outlook, and MS Word/ Data and Billing Analysis/ Experience in Client Billing
- Operations / Customer Service (Retail, Utility and Waste Expense, Finance and Insurance)
- Media and Electronics knowledge
- MS Office- Word, Excel, PowerPoint, Outlook, and OneNote
- Report Analysis
- 10-Key Proficiency
- Data Management
- Customer Service
Additional Information
- Experience working with Citrix Desktop & Avaya phone systems. As well as entry level experience in R coding.
- Access to and willingness to learn Power BI, Python.
Languages
Hungarian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balancePersonal development programsFlexible work hoursWork from home optionCareer advancementTimeline
Commercial Property Accountant
Kiemle & Hagood
04.2023 - Current
Administrative Assistant
AW Rehn & Associates
07.2021 - 01.2023
Market Analytics Specialist
Engie Impact
09.2020 - 07.2021
Billing Specialist
Engie Impact
07.2019 - 09.2020
Sales Associate
Best Buy
11.2018 - 07.2019
Highschool Diploma -
Forrás Waldorf Általános Iskola és Gimnázium
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